Manager Digital products, E-commerce

About the role

Are you a visionary leader with a strong “product-mindset” and a passion for e-commerce? Do you thrive in a dynamic, collaborative environment where your expertise can make a tangible impact? If so, Intact Lab has an exciting opportunity for you!

As a Manager, Digital Products, E-commerce at Intact Lab, you will play a pivotal role in shaping the future of our e-commerce experience. You will lead a talented team of product management and collaborate closely with other managers and cross-functional teams to design and deliver a best-in-class shopping experience. Your contributions will drive the evolution of our digital products, ensuring they meet the highest standards of excellence and innovation.

What you'll do here:

As Manager, Digital Products, E-commerce, you will play a critical role in defining and executing the roadmap to fully automate the digital shopping journey for auto and home insurance. Reporting to the Director, Product and Design – Acquisition, your main responsibilities will include:

• Lead, coach and inspire a multidisciplinary product management team (Product Owners and IT-Business Analysts).
• Lead your team in understanding business needs, customer needs and pain points, effectively translating them into impactful strategies and growth opportunities.
• Detail the product roadmap with your team to expand digital e-commerce capabilities and drive conversion through a fully digital shopping journey.
• Foster a “product-mindset” and elaborate data-driven strategies in close collaboration with your team members and teams in data analytics, design, and user research.
• Build and foster alignment across stakeholders around the strategies, execution, and plans to operationalize the roadmap for all our brands.
• Collaborate with other management members to implement strategies, set goals and performance indicators, coordinate deliverables and sequence dependencies.
• Conduct recruitment and mentoring initiatives, one-on-one meetings, performance reviews, and individual career development planning.

What you bring to the table:

• Bachelor's degree in business administration, e-commerce, product management, or any equivalent combination of education and experience.
• At least 10 years of relevant experience, with more than 5 years in product management roles.
• At least 3 years of experience in managing professionals.
• Proven experience in product management, particularly in digital, e-commerce or insurance industry.
• Strong leadership skills with a track record of successfully managing and developing high-performing teams, and improving practices in product management.
• Excellent collaboration and communication skills, with the ability to work effectively across diverse teams.
• Strategic thinker with the ability to translate complex ideas into actionable plans.
• Proficiency in data analysis and the use of analytics to drive product decisions.
• Passion for innovation and a relentless drive for excellence.
• Experience with Agile Scrum development methodologies.
• Bilingual (French and English): Need to interact on a regular basis with English-speaking colleagues across the country.
• No Canadian work experience required; however, must be eligible to work in Canada.

#LI-Hybrid

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success
• An industry-leading Employee Share Purchase Plan; we match 50% of net shares purchased.
• An extensive flex pension and benefits package, with access to virtual healthcare.
• Flexible work arrangements.
• Possibility to purchase up to 5 extra days off per year.
• An annual wellness account that promotes an active and healthy lifestyle.
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
• Inspiring leaders and colleagues who will lift you up and help you grow.
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.