POSITION
Manager of IT Infrastructure and 3rd-level support
PERMANENT
Full-time, 35 hours / week
HYBRID work
2-3 days on-site in downtown Montreal
RESPONSIBILITIES
The conception, design, procurement, development, implementation, and ongoing support of reliable, secure systems and software services for a large organization.
REQUIRED (synopsis)
- 5 years of people management experience that includes overseeing mid-to-large size (10-15 ppl) teams in infrastructure projects.
- Outstanding team leadership skills, including effective communication and a proactive approach.
- 15+ years of technical experience, including hands-on, in the administration of systems with server admin / data center support (Win / Linux, VMWare, MS Exchange, Active Directory, NTFS file shares, Storage, backup, etc.).
- Experience in 3rd-level IT support.
- Degree in Computer Science / Engineering is desirable.
- PMP or ITIL certification is desirable.
- Excellent communication skills in English, complimentary also in French.
- No relocation assistance, need to be a locally based candidate.
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