Overview
The Scrum Master will facilitate agile practices, support the development team, and ensure effective collaboration between stakeholders to deliver high-quality solutions.
Key Responsibilities
Agile Facilitation
- Facilitate all Scrum ceremonies, including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.
- Ensure the team understands and follows Scrum principles and practices.
- Promote a collaborative and productive team environment, ensuring a safe space for open communication and conflict.
Coaching And Mentoring
- Coach the development team on self-organization and cross-functionality.
- Support the Product Owner in managing the product backlog and ensuring a clear understanding of product goals and scope.
- Mentor less-experienced colleagues and other teams on agile methodologies and best practices.
Impediment Removal And Risk Management
- Identify and proactively remove any impediments or obstacles that hinder the team's progress.
- Manage and help mitigate risks and issues, escalating to the appropriate stakeholders when necessary.
- Protect the team from external distractions and interferences.
Stakeholder Management And Communication
- Facilitate effective communication between the Scrum Team, Product Owner, and other internal and external stakeholders.
- Report on team progress and performance using relevant metrics (e.g., velocity, sprint burndown).
- Ensure transparency and visibility of the team's work to all stakeholders.
Continuous Improvement
- Foster a culture of continuous improvement and help the team conduct effective retrospectives.
- Encourage the team to find innovative solutions and experiment with new ways of working.
- Lead the team in refining their processes and enhancing their productivity.
Qualifications
Experience
- Minimum of 3–5 years of experience as a Scrum Master in a true agile environment.
- Experience working within the financial industry is a significant asset.
- Proven experience in coordinating and/or leading large, cross-functional teams.
- Experience with project management is a plus.
Technical Skills
- Proficiency with agile management tools such as JIRA, Confluence, or similar.
- Knowledge of scaled agile frameworks (e.g., SAFe) is an asset.
- Familiarity with transactional data reporting and financial products (e.g., OTC products) is highly desirable for specific roles.
Certifications
- Certified ScrumMaster (CSM).
- Professional Scrum Master (PSM I).
- SAFe Scrum Master (SSM).
Personal Attributes And Competencies
- Exceptional communication and interpersonal skills.
- Strong problem-solving and conflict-resolution abilities.
- High degree of emotional intelligence and empathy.
- Excellent organizational skills and attention to detail.
- A strong sense of accountability and a customer-focused mindset.
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