Manager, Business & Portfolio Management, Technology Operations & Services group

Overview

Position : Manager, Business and Portfolio Management – Technology Operations & Services group

Location : Ottawa, Ontario (hybrid; in-office 3 days per week, subject to change) or from one of our Community Hubs in Toronto, Mississauga, Montreal, Laval, or Brossard. Relocation assistance is available. Employment type: Permanent.

What You Will Be Doing

• Lead, mentor, and develop a team of Infrastructure Program Managers and Business Management Office professionals.
• Foster a collaborative, high-performance culture and align team goals with organizational objectives and strategic initiatives.
• Develop and implement training programs; conduct regular performance reviews and provide feedback.
• Oversee planning, execution, and delivery of infrastructure programs, ensuring on-time, within-scope, and within-budget outcomes.
• Implement best practices and methodologies to enhance program efficiency; identify and mitigate risks; coordinate with vendors and service providers; track milestones and deliverables.
• Manage the Business Management Office, monitor KPIs, perform financial analysis and budgeting for infrastructure programs, and ensure regulatory compliance.
• Engage with stakeholders, communicating program status, risks, and issues to senior leadership; facilitate regular stakeholder meetings and maintain engagement plans.
• Drive continuous improvement through process enhancements and staying current with industry trends and best practices in program management and business operations.

What We Are Looking For

• Bachelor’s degree in Business Administration, Project Management, or a related field.
• Minimum of 10 years’ experience in program management and business operations.
• Proven ability to lead diverse, cross-functional teams and foster an inclusive, collaborative culture aligned with EDC values.
• Strong understanding of infrastructure programs and business management practices; excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment; strong analytical and problem-solving skills.
• Bilingual in English and French.

What Will Make You Stand Out

• Experience in people leadership roles.
• Experience working in an IT environment.

Eligibility

• EDC is committed to fair employment practices. Applicants must be Canadian citizens or hold valid permanent residency at the time of application; preference given to those legally eligible to work in Canada. Candidates must meet government security screening requirements.

Why Join EDC

• Competitive compensation and benefits, work-life balance, and the opportunity to contribute to Canada and global trade outcomes.
• Hybrid work options with paid vacation, corporate closures, and flexible schedules.
• Professional development opportunities and programs, including training and language courses.
• Inclusive culture, diversity of ideas, and a supportive workplace environment.
• Wellness programs, mental health support, and opportunities for community engagement.

About EDC

Export Development Canada (EDC) empowers Canadian businesses to succeed globally through innovative financial solutions and expert insights to explore new markets and mitigate risks, supporting growth and global trade.

Posting Details

• Posting Date: Sep 26, 2025
• Primary Location: Ontario-Ottawa
• Job Type: Permanent
• Schedule: Full-time

For more information about EDC and this role, visit our website: / / www.edc.ca

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