Information Technology Specialist

Offre publiée le 2025-05-16

Kativik Regional Government

Job Description

The Kativik Regional Government (KRG), a supra municipal body with jurisdiction over the territory located north of the 55th parallel, is now looking for a self-motivated and dynamic individual interested in joining the KRG to work in the capacity of :

Information Technology Specialist

PERMANENT, FULL-time position)

Under the supervision of the Assistant-Director – Information Technology section, the Information Technology Specialist is responsible for :

  • Providing timely support to users who require technical assistance with computers and related devices;
  • Ensuring adequate response time for IT support;
  • Ensuring efficient maintenance and respect of KRG’s IT standards throughout KRG’s IT infrastructure;
  • Maintaining and administering KRG’s IT assets (computers, printers, copiers, fax, phone system, etc);
  • Providing first-level technical support to KRG employees;
  • Managing users’ accounts (creation, deletion, modifications, and passwords management);
  • Maintaining hardware / software standards and inventories;
  • Creating and maintaining support documentation up to date;
  • Assisting other sections or departments with technical duties as needed;
  • Performing any related tasks as requested by the Assistant-Director.

QUALIFICATIONS

  • College-level diploma in computer technology (or equivalent relevant work experience will be considered);
  • A minimum of one (1) year of customer-oriented IT support experience;
  • Microsoft certification is considered an asset;
  • Good knowledge of Windows and Mac, Windows server, and DHCP / DNS services and TCP / IP;
  • Familiarity with Microsoft Active Directory, MS Exchange, LAN / WAN support and management (LAN / VPN, etc. as well as with wireless technology;
  • A customer-service-oriented personality (friendly, outgoing, and patient);
  • The individual must be a good communicator, self-starter, and reliable in attendance;
  • Written and oral working knowledge of at least two (2) of the following languages : Inuktitut, English, and French.
  • Place of employment : Kuujjuaq, Quebec

    Salary : Min. $52 481– Max. $89 256 yearly

    Benefits :

    Cost of living differential : Minimum of $8,500 / year

    Food allowance : Minimum of $4,216 / year;

    Annual leave trips : Maximum of 3 per person

    Simplified Pension Plan : 6,25% employer, 4% employee;

    Group Insurance;

    Vacation : 20 days / year;

    Statutory Holidays : 20 days, including 10 during Christmas holidays.