Business Intelligence Analyst | Analyste en intelligence d'affaires

WorkJam is the world’s leading digital frontline workplace, connecting the entire deskless workforce to work in perfect harmony. WorkJam solves the most common problems faced by global frontline enterprises through scheduling tools, task management, communication, and learning – all within a single app!

We’re proud of our dedicated teams who are making a difference for millions of frontline employees, which led us to be recognized as the 2024 World Future Award winner for Innovation in Workforce Management , among other accolades.

Perks of joining WorkJam :

• Competitive salary and benefits package
• 4 weeks’ vacation plus personal time off
• Contribution to your retirement / pension plan
• A flexible work environment that supports a healthy work / life balance
• Generous employee referral bonus of $4,000

At WorkJam, our core values are lead from the front, make a difference, unify, respect and include. WorkJam is a high growth global organisation with operations in North America, Europe, and Australia with our head office based in Montreal. Learn more at WorkJam.com

Your role as a Business Intelligence Analyst :

As the Business Intelligence Analyst, you will be at the forefront of driving our business intelligence solutions forward. Your primary focus will be on gathering requirements, creating impactful data visualizations, and leveraging your deep understanding of business dynamics to inform product development. This role requires a unique blend of technical expertise, and a strong grasp of business principles.

What you'll be doing :

Conduct in-depth discussions with internal and external stakeholders to identify and understand their business needs and challenges.

Develop clear and concise user stories and epics that reflect both technical requirements and business objectives.

Utilize your understanding of business metrics and KPIs to craft visualizations that effectively communicate key performance indicators and trends.

Maintain and prioritize the product backlog based on business value, ensuring alignment with strategic goals and objectives.

Foster collaboration between development teams, business stakeholders, and other relevant departments to ensure a shared understanding of project goals and requirements.

Work closely with quality assurance teams to ensure that delivered products meet high standards of quality and usability.

Actively seek feedback from stakeholders and use insights to drive continuous improvement in BI solutions.

What we're looking for :

This role requires proficiency in English to interact with international colleagues outside of Quebec. Mastery of English, both spoken and written, is essential. We are proud to offer bilingual employment opportunities to all qualified candidates. Our job descriptions are written in French and English to welcome both Francophone and Anglophone talents. We encourage applications from all qualified individuals and are committed to providing an inclusive work environment that respects diversity.

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