Bilingual EDI & AS400 Analyst

Inclusion without Exception Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes. Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long-term partnerships with its clients. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. Skills Required: - Bilingual proficiency in English and French - Experience on AS400 programming- RPGLE, RPG, SQL, CL, CLLE - Proficiency with EDI and experience with TrueCommerce, SPS Commerce, Intertrade and TrustedLink - Understand of Batch processing - Exposer to Debug, ROBOT SCHEDULER - Free Format SQL programming - Providing production support and development to applications running in batch and handling job abends Good to have skills: - Familiarity with Octopus, ServiceNow (or any other ITSM tool) Roles & Responsibilities: - Diagnosis and Resolution of EDI issues and other incidents - Handling of daily EDI transactions - Generate outbound EDI-ready data, consume inbound EDI data to update ERP tables - New EDI partner onboarding and certification using TrueCommerce, TrustedLink, SPS Commerce, Intertrade, iTrade, etc. - Acknowledge receipt and start to investigate, diagnose, and analyze the L3 application incident - Cooperate with client group for investigation diagnosis and analysis of L3 application incident - Provide temporary solution or a permanent solution to the incident which eliminates the root cause of the incident - Documenting and Reporting - For a Priority 1 or Priority 2 Incident, following receipt of incident, till the resolution of that incident. The L3 support team needs to provide updated reports to client by sending an e-mail at least once every 60 minutes - For each incident received in Incident/Change/Problem Management the Support team will update Incident/Change/Problem Management with detailed description of the L3 application incident resolution achieved for the same incident. TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion. Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.