Program Director – Data Center (CTI) Setup

Description du poste

Job Description

• The Program Director is responsible for the planning, coordination, and delivery of cross-functional, high-visibility technology initiatives with significant strategic impact. They contribute directly to the organization's transformation by orchestrating complex programs that integrate components related to architecture, infrastructure, application development, security, and systems integration.
• The incumbent ensures the technological and organizational feasibility of the program, defines strategic directions, action plans, and key milestones, and coordinates multidisciplinary IT and business teams within a scaled Agile environment. They act as an influential leader with senior management, IT governance bodies, and external partners.
• Their role involves organizing, directing, and controlling the human, financial, and technological resources required to deliver one or more very large-scale IT programs that are strategic in nature and highly innovative. They are responsible for the program's master plan and serve as the central liaison between IT teams, business sectors, technology vendors, and decision-making bodies.

Responsabilités clés

• Develop, maintain, and execute the work involved in setting up a new, modern, and secure Data Center (CTI), to which client ' technology services will be migrated. This involves taking into account technological challenges, the complexity of the current infrastructure, stakeholder interests, and alignment with other IT programs and roadmaps.
• Lead this high-visibility technology initiative, which has a foundational impact on client' core platforms and systems. -Ensure the alignment of technology deliverables with clear objectives, IT strategy, and architecture, security, and governance standards.
• Supervise and coordinate multidisciplinary teams and vendors (infrastructure, telecommunications, architecture, development, data, IT operations) within a matrix environment.
• Provide influential leadership to IT managers, architects, vendors, and business teams to facilitate decision-making and the arbitration of program priorities.
• Oversee change management (scope, solutions, resources, budget, schedule) and ensure adherence to IT governance practices, methodologies, and quality standards.
• Develop and maintain analyses of technology risks (architecture, integration, security, performance, technical debt), as well as corresponding mitigation strategies.
• Ensure rigorous and integrated reporting to the program sponsor, IT governance committees, and decision-making bodies.
• Represent the organization in relationships with technology vendors and partners, including the negotiation and management of contractual agreements.
• Manage a major IT program, with IT project managers reporting directly to this role. Work Arrangement
• Montreal, Hybrid – Minimum 2 days per week

Exigences

Compétences

• Influential leadership and the ability to mobilize IT and business teams around common objectives
• Excellent planning, coordination, and technological complexity management skills
• Strong communication skills and the ability to simplify complex IT concepts for senior management
• Political acumen, strategic judgment, and the ability to navigate complex, highly governed IT environments
• Ability to manage high-visibility initiatives under strategic pressure
• Autonomy, proactivity, rigor, strong organizational skills, and a results-oriented mindset
• High adaptability within digital transformation contexts

Connaissances et compétences requises

• Minimum of 8 years of experience in infrastructure and/or telecommunications program management
• Significant experience delivering complex technology programs, including application, cloud, and systems integration environments
• Experience with IT programs of significant strategic complexity (annual budgets of $20M or more)
• Solid understanding of CTI room modernization and layout, as well as associated risks and challenges
• PMP certification required or strongly preferred
• French is mandatory Intermediate proficiency in English (spoken and written)