Business Intelligence and Data Analytics Officer

Business Intelligence and Data Analytics Officer

Reporting Relationships: This position reports to the Director, Prospect Research.

Position Mandate:

The Business Intelligence & Data Analytics Officer will be a key team member responsible for ensuring the efficient operation and optimization of our fundraising systems, as well as providing accurate business and donor intelligence that informs leadership and team decision-making in support of our fundraising efforts for a university in Israel.

Key Responsibilities will include:

• Analyze, interpret, and synthesize complex qualitative and quantitative data into customized reports and presentations for leadership and fundraisers.
• Evaluate and track sector trends, business forecasts, and philanthropic campaigns, sharing with team members via daily media reviews, team check-ins, and prospect review meetings.
• Collaborate with the major gifts, annual, and events to ensure proper database segmentation for fundraising campaigns and initiatives, leveraging prospect data and insights to inform strategy and optimize fundraising.
• Work closely with our annual program lead on the data analytics and segmentation required to advance our fundraising efforts.
• Develop systems and dashboards to track proposal success rates, trends, and financial forecasting.
• Monitor overall system performance and troubleshoot issues.
• Ensure the efficient operation and optimization of our fundraising systems through our CRM (Raiser’s Edge NXT), including data entry, data integrity, dashboards, and reporting forecasting.
• Work closely with the Director, Prospect Research, to ensure our CRM processes are fit for purpose and/or develop, enhance, document, and provide training where they are not.

Competencies:

Donor Service

• Provides prompt and positive service to donors and volunteers.
• Demonstrates commitment to increasing donor and volunteer satisfaction.
• Has strong interpersonal skills.

Initiative

• Looks for opportunities to improve the workplace and recommends needed change on time.
• Takes action and responsibility to complete what is necessary in the absence of being given specific direction.

Excellence

• Consistently accurate.
• Consistently thorough.
• Effectively juggles multiple tasks, work demands, and shifting priorities positively, ensuring deadlines are met.

Critical / Analytical Thinking

• Critically reviews, analyzes, compares, and interprets information.
• Concludes relevant or missing information.
• Strong problem-solving skills.
• Communicates problems and resolutions to the Vice President promptly.

Effective Communication

• Adapt communication for the audience to optimize understanding.
• Clearly and appropriately expresses information and his/her desires or needs.

Integrity

• Demonstrates professionalism, confidentiality, and commitment to our client.
• Makes and lives up to commitments, and follows up with team members to ensure satisfaction of commitments made to others.

Collaboration / Teamwork

• Keeps colleagues in the loop on projects.
• Seeks interaction with members of the team.
• Demonstrates knowledge of or interest in knowing what other team members do.
• Values the opinions of others and is open to divergent points of view.
• Volunteers help when appropriate.
• Responds well to requests from team members.
• Demonstrates knowledge about the interconnectivity of his/her procedures with those of other team members.

JOB REQUIREMENTS:

• Bachelor's degree in business, data and information systems, fundraising/development operations, or a related field, or an equivalent combination of formal training and experience.
• Minimum 3 years of professional work experience, with a focus on Not-for-Profits, fundraising, and community programming.
• Excellent communication skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
• Proficiency in Raiser’s Edge NXT customization, configuration, and data management, including reports.
• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Experience with prospect research and management in a fundraising environment, and familiarity with moves management principles.
• Detail-oriented approach with a commitment to data integrity and accuracy.
• Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.
• The ability to exercise confidentiality and discretion at all times is essential.
• Must be a team player – will roll up your sleeves and do what it takes to ensure the success of the organization.