IT Manager

About Our Client

Our client in Montreal is looking to hire a dynamic IT Manager to lead the growth of their company’s infrastructure, systems and security. We are looking for a forward-thinking progressive IT Leader, who is comfortable planning and implementing a variety of projects, on their own, with vendors, and managing an MSP.

Responsibilities

• Align IT initiatives with business goals and growth plans, including ownership of IT CapEx and OpEx budgets.
• Define multi-year plans for infrastructure improvements, tool adoption, and integrations.
• Lead the implementation of all IT initiatives, with support from holding and/or unit stakeholders.
• Ensure interoperability between unit-specific tools and company-wide platforms.
• Oversee the standardization of communication, project management, and file storage processes.
• Define governance rules for tool usage, permissions, and workflows.
• Maintain oversight of Loi 25, GDPR, ISO, and other relevant standards.
• Ensure policies, risk management plans, and disaster recovery frameworks are in place.
• Coordinate with the MSP and external auditors for the execution of security and compliance tasks.
• Own the MSP contract(s), relationship, and service quality (SLA).
• Negotiate service scopes, renewals, and cost optimizations with vendors.
• Coordinate with the MSP on operational priorities and special projects.
• Identify and evaluate emerging technologies relevant to creative, sales, and operations teams.
• Lead pilots for AI tools, automation systems, and creative technology.
• Oversee the adoption, training, and change management for new tools.

Qualifications

Formal Education in Computer Science

Experience managing all aspects of a company's infrastructure, systems, and operations.

We are looking for someone hands-on, who also has a genuine interest in the future of technology as it relates to operational business goals.