Remote Technology Analyst

A career as a fraud prevention officer at National Bank, means you'll be using your analytical skills and decision-making skills to manage fraud risks on a day-to-day basis.  In this role, you'll work jointly with different teams to ensure continuous improvement in performance. Answering calls and contacting our customers Make appropriate decisions to reduce fraud losses. Provide insights to help our teams continuously improve our performance Perform secondary analysis on fraud investigations. You will work in a full-time position of 37.to midnight from Monday to Sunday.  Join our team, where we value people who are curious, willing to get involved and above all passionate to help our team progress in achieving our mission, which is to reduce the impact of fraud and make a positive impact on people's lives. Your start consists of on-the-job training that will allow you to experience the environment of a call center and get to know your teammates. High school diploma holder Experience in a fraud prevention and detection position, ideally related to payment cards  Knowledge of current trends in bank and consumer fraud Experience in customer service  In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

• Flexible group insurance
• Generous pension plan
• Employee and Family Assistance Program
• Opportunities to get involved in community initiatives
• Virtual sleep clinic  Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.