Production Support Engineer

Montreal

Offre publiée le 2025-08-03

The Blond HR

Join a dynamic IT consulting environment in Montréal as a Production Support Engineer , where you’ll play a critical role in ensuring the stability and performance of large-scale cloud infrastructure systems. This is a hybrid role with scheduled work-from-home flexibility.

Tasks

  • Monitor and resolve production incidents and service disruptions
  • Optimize system reliability, performance, and availability using SRE principles
  • Automate operational workflows and cloud infrastructure on Azure
  • Analyze logs, metrics, and alerts to proactively prevent incidents
  • Support and maintain Azure resources : VMs, AKS, Storage, Networking, etc.
  • Collaborate cross-functionally with DevOps, development, and infrastructure teams
  • Participate in on-call rotations for critical systems

Requirements

  • Strong Azure Cloud experience (Azure Monitor, App Insights, Log Analytics)
  • Scripting & automation : PowerShell, Python, Terraform, or Ansible
  • Observability tools : Prometheus, Grafana, Datadog, or Splunk
  • CI / CD tools : Azure DevOps, GitHub Actions, Jenkins
  • Containers & orchestration : Kubernetes (AKS), Docker
  • Solid understanding of cloud-native architecture and distributed systems
  • Familiarity with ITIL, SRE, and RCA methodologies
  • Basic knowledge of SQL / NoSQL databases and security practices
  • Benefits

  • Hybrid work flexibility (3 days onsite / week)
  • Work with modern cloud-native infrastructure
  • Join a fast-paced, collaborative environment focused on innovation
  • Opportunity to work on mission-critical systems with leading technology
  • Ready to support enterprise-scale systems and make a real impact? Apply now and grow your cloud operations career.

    New Business Setup : HR operations, talent strategy, culture building

    Staffing Excellence : Tech recruitment, process optimization, digital transformation

    Career Coaching : Next-gen professional development, leadership training

    Specialized : TRCP-certified, scaled 300+ tech hires, 96% success rate