Information Officer - Hybrid

Montreal

Offre publiée le 2025-05-12

Bedard Ressources

Tasks

  • Handle calls with professionalism.
  • Answer questions and provide recommendations.
  • Convey accurate information.
  • Provide appropriate solutions.
  • Write and document information in the system.
  • Perform other administrative tasks related to the smooth running of operations.
  • If you are ready to take on new challenges, we would like to meet you!

Advantages

  • Great experience in a large company.
  • Access to equal employment opportunity.
  • Hybrid mode offered
  • Possibility of extension.
  • On-site training with a panoramic view of Montreal.
  • Nice cafeteria available
  • Free coffee
  • Great team ready to welcome you quickly.
  • Job requirements

  • Bilingualism – essential to meet all demands of the territory covered (Tests to complete).
  • College diploma in a field relevant to the position.
  • At least 1 year of experience in customer service.
  • Good knowledge of the Microsoft Office 365 suite.
  • Be able to visit the site for the duration of the training and then once or twice a week."
  • Desired profile

  • Flexibility in work schedules to meet operational need.
  • Strong communication skills.
  • Ability to work well under pressure.
  • Ability to handle sensitive situations.
  • Be a collaborator.