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Détails du poste
- Lieu de travail : Montreal (Hybride)
- Type de poste : Temporaire à temps plein
- Salaire : 20,00$ - 22,00$ /heure
Title: Customer Service Representative
Location: Montreal, QC/Hybrid
Duration: 12 Months
Pay Rate: C$20-22/hr. on T4
Introduction
This position involves receiving and processing incoming payments from entities worldwide electronically. The primary focus will be on repairing incoming payments and ensuring they are processed correctly. The role is back-office and involves no customer-facing interactions.
Required Skills & Qualifications
- Excellent typing skills - a speed of 50 words/minute at minimum
- Superb typing accuracy
- Strong communication skills - a bilingual candidate is an asset, but the work is primarily with English-speaking customers
- Willingness to learn
- Strong work ethic
- Prior work experience at client or in client's Industry
Preferred Skills & Qualifications
- Previous financial teller experience is a nice plus
- Previous service rep experience for a banking client
- Solid knowledge of general geography, including understanding of countries and currencies
Day-to-Day Responsibilities
- Repairing wire payments
- Ensuring wire payments are processed with no process errors
- Receiving payments in differing currencies and manually keying the funds into the correct currency in alignment with the customer’s bank account
- Working through their request queue with both speed and accuracy
Company Benefits & Culture
- Operates in a productivity-focused environment
- Teamwork-oriented with reliance on one another to meet deadlines
- Hybrid work model with operations from 9 A.M. to 5 P.M. (subject to change)
For immediate consideration please click APPLY to begin the screening process with Alex.
