Détails du poste
- Lieu de travail : Montreal (Hybride)
- Type de poste : Temporaire à temps plein
Application Support Analyst
Location: Montreal (Day 1 onboarding onsite / in office presence 3x week)
Duration: 12 Months Contract
- Experience Level: Level 3 (senior): 5-7 years
- Open positions: 1
- Position Overview: This position is for a Level 3 support role with global responsibility.
- Role Type: Application support on infrastructure support—Engineer role not a developer role.
- Experience Required: 5 years of experience
- Key Responsibilities:
- Day-to-day handling of incidents, escalations, and problem and change management.
- Application server administration.
- Technical troubleshooting of infrastructure and user incidents.
- Server and application deployments and task automation.
- Availability for weekend and on-call work on a rotation basis.
- Required Skills:
- Experience in troubleshooting server and infrastructure applications.
- Strong UNIX/Linux knowledge, including understanding application, hardware, and operating system interactions.
- Strong system administration experience.
- Strong experience in Unix Shell.
- Knowledge and experience with either Perl or Python programming.
- Knowledge of HTTP, SQL, Databases.
- Handling of escalations, change, incident and problem management.
- Effective oral and written communication skills and interpersonal skills.
- Ability to work well in a team environment.
- Knowledge of SDLC.
- Desired Skills:
- Experience in supporting desktop applications.
- Knowledge and experience in storage systems (SAN, NAS).
- Experience working with relational databases (Sybase, DB2, MSSQL..).
- DevOps knowledge.
- Agile knowledge.
- Python, Bash, Perl, Powershell scripting.
- Cloud database knowledge: Snowflake, AZURE SQL.
- Company Overview:
- The Technology division partners with business units and leading technology companies to redefine business in global and dynamic financial markets.
- Investments in technology result in leading-edge tools, software, and systems.
- Insights, applications, and infrastructure give a competitive edge to clients’ businesses and to our own.
- India technology teams are based in Mumbai and Bengaluru, partnering globally.
- Focus on innovation, inclusion, community engagement, and knowledge sharing.
- Enterprise Technology & Services (ETS) delivers shared technology services for the Firm.
- ETS supports all stages of the Firm’s software development lifecycle.
- ETS delivers workplace technologies in integrated configurations to boost employee productivity.
- Data Application Support Group is part of the Enterprise Computing Data & Analytics Technology Organization.
- The team manages and supports a variety of database and data-related server applications.