Information Coordination Technician

Information Coordination Technician

For its Police Service, the City of Laval is looking for a:

STATUS: Permanent

JOB NUMBER: 920

DISPLAY PERIOD: Ongoing

SALARY: $54,135.25 to $83,285.00 (2024 salary)

Short Description

The Laval Police Service has over 1000 members, including police officers and civilian employees. These individuals are committed and dedicated to ensuring the safety of approximately 450,000 residents of Laval. In addition to offering numerous advancement opportunities, you will be part of a large, human-scale team. If you feel ready to make a real difference, to commit every day to the safety and well-being of the Laval community, to live your career in a police service distinguished by its family spirit, its closeness, and a daily life filled with action, the SPL invites you to join its ranks.

Join the third largest municipal police service in Quebec and contribute to the development of this organization!

The Challenges Awaiting You

The CIVO is a security management center whose main function is to analyze relevant information in real-time for the effectiveness of police interventions.

Under the supervision of the immediate supervisor, you will perform various technical tasks that allow for the analysis, use, and dissemination of relevant and adapted information based on requests and situations in which it intervenes.

You will work at the Intelligent Operational Vigilance Center (CIVO) and are tasked with collecting information and disseminating it to frontline responders while respecting the tools and methods for gathering intelligence. You will have access to multiple databases and information sources and provide support in public safety, civil security, and social emergencies. You will ensure the dissemination of the collected information to complete/facilitate the work of first responders or any other justified resource needing timely services from the CIVO. As a member of the intelligence and strategic analysis division team, you will receive, collect, and disseminate contemporary information from your team.

Main Responsibilities:

• Receive information requests from first responders or any other justified resource needing timely services from the CIVO to support them in their daily work.
• Monitor calls made by the 9-1-1 emergency call center and initiate requests in various systems and tools related to these calls for which field responders may benefit from additional information.
• Listen to police radio waves to detect ongoing calls requiring assistance in intelligence and information.
• Consult databases or specialized directories and extract information based on the situation.
• Quickly analyze information to highlight relevant elements.

The Ideal Profile for Us

• Hold a college diploma (AEC) in Analysis of Criminal Activities and Behaviors in Technological Surveillance or a bachelor's degree in public safety;
• Have twelve (12) months of relevant experience in a similar role;
• Be available full-time to work on rotating shifts during the day, evening, night, and weekends.

Skills

• Analytical ability
• Collaboration
• Results orientation
• Client orientation
• Openness to diversity
• Decision-making / Judgment
• Rigor/quality assurance
• Initiative/autonomy

The Benefits of Being Part of Our Team

• A permanent position (33.75 hours/week);
• A competitive salary ranging from $54,135.25 to $83,285.00 per year;
• A very attractive pension plan and a comprehensive benefits package;
• An easily accessible workplace and free parking.

Only candidates meeting the requirements will be contacted.

The City of Laval is committed to promoting an inclusive and equitable work environment as part of its employment equity program. It recognizes and values diversity in all its forms and invites women, visible and ethnic minorities, Indigenous peoples, and persons with disabilities to apply.

If you require special accommodations to participate in the selection process, please let us know as soon as you are invited.