IT INFRASTRUCTURE ANALYST

Job Description

IT Unlock is at the forefront of digital transformation, leveraging our deep expertise to address multifaceted IT challenges. Que ce soit pour des services gérés d'applications, MSP, MSSP, gestion des données, analyses avancées des données, ERP, CRM, ou des solutions d'IA novatrices, notre équipe expérimentée est prête à concevoir et à livrer des solutions sur mesure adaptées à vos besoins commerciaux. Confiez-nous vos énigmes informatiques et vivez l'innovation et l'efficacité comme jamais auparavant.

The Team:

Vous ferez partie d'une équipe multiculturelle, énergique et solidaire. Nous aimons gagner tout en nous amusant au travail. Nous offrons la meilleure formation au monde pour vous amener au niveau supérieur. Nous avons une culture amicale et coopérative. Nous voulons vous voir réussir dans vos efforts et faire partie de notre famille.

Role Overview

• Proactive and experienced IT Infrastructure Analyst with a strong focus on networking

• Responsible for implementing, operating, and maintaining enterprise IT and network infrastructure

• Ensure high availability, performance, and security across cloud, hybrid, and on-premises environments

Network & Systems Infrastructure

• Implement, configure, and manage secure, scalable network infrastructure (firewalls, switches, routers, wireless, load balancers)

• Install, cable, and maintain IT and network equipment

• Configure and support networking protocols and services:

  • TCP/IP, DNS, DHCP, VLANs, BGP, VPN, SD-WAN, SASE

• Administer Windows Server environments (physical and virtual):

  • VMware, Hyper-V, Azure VMs

• Manage core infrastructure services:

  • Active Directory

  • Group Policy

  • DNS, DHCP

  • File and print services

• Support hybrid identity environments (on-premises AD and Azure AD)

Cloud & Hybrid Connectivity

• Deploy and maintain Azure networking components:

  • Virtual Networks (VNETs)

  • Network Security Groups (NSGs)

  • VPN Gateways

  • Azure Firewall

  • ExpressRoute

• Collaborate with cloud and infrastructure teams on:

  • Hybrid connectivity

  • Cloud migrations

  • Infrastructure-as-Code (IaC) initiatives

Security & Compliance

• Enforce network access controls and traffic segmentation

• Conduct regular security assessments

• Coordinate incident response and system recovery during outages or security events

• Ensure compliance with cybersecurity policies

• Apply firmware updates, patches, and security updates

Monitoring, Automation & Optimization

• Use monitoring tools to ensure system and network visibility:

  • FortiAnalyzer

  • PRTG

  • Azure Monitor

• Continuously improve monitoring capabilities and alerting

• Develop and maintain automation scripts:

  • PowerShell

Collaboration & Operational Support

• Support and back up the Senior Network Administrator

• Assist in resolving service requests and major incidents

• Act as an escalation point for internal teams:

  • System Administration

  • Cybersecurity

  • Applications

• Contribute to internal knowledge sharing and technical upskilling

• Coordinate with third-party vendors for:

  • Advanced troubleshooting

  • License renewals

  • Contract management

  • Hardware procurement

  • Equipment disposal

Documentation & Project Delivery

• Maintain detailed and up-to-date documentation:

  • Network diagrams

  • Configuration baselines

  • SOPs

  • Internal knowledge articles

• Participate in infrastructure projects:

  • Upgrades

  • Migrations

  • Site or service expansions

• Contribute to Disaster Recovery (DR) and Business Continuity Plans (BCP)

Proactive Engagement & Availability

• Proactive approach to infrastructure management and service reliability

• Commitment to continuous improvement

• Availability to support critical incidents or projects outside business hours when required

Requirements

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or equivalent professional experience.
• Minimum of three years of experience in network and systems administration roles.
• Strong expertise in Fortinet and Cisco platforms.
• Proven hands-on experience with Azure networking technologies and hybrid cloud connectivity.
• Solid understanding of networking and routing fundamentals including TCP/IP, VLANs, VPNs, and BGP.
• Strong experience administering Microsoft infrastructure services such as Active Directory, DNS, DHCP, and Group Policy.
• Excellent troubleshooting, documentation, and communication skills.
• Fluency in English; French is considered an asset. Occasional travel and a valid driver’s license are required.

Preferred Qualifications

• CCNA and/or Network+ certification.
• Experience with Operational Technology (OT) and industrial networking environments.
• Proficiency with Infrastructure-as-Code tools such as Terraform and Bicep.
• Working knowledge of Linux systems and container platforms including Docker and Kubernetes.

Requirements

• Minimum 3 years of experience in network and systems administration
• Strong expertise in Fortinet and Cisco platforms
• Hands-on experience with Azure networking and hybrid environments
• Strong understanding of networking protocols: TCP/IP, VLANs, VPNs, BGP
• Solid experience with Microsoft infrastructure: Active Directory, DNS, DHCP, Group Policy
• Excellent troubleshooting, documentation, and communication skills
• Fluency in English (French is an asset)
• Occasional travel and valid driver’s license required