Sales Development Representative

Job Description

Encore Corporate Travel is looking for a Sales Development Representative who thrives in a fast-moving, growth-oriented environment. This person will play a critical role in generating new business opportunities by opening and qualifying leads, creating a strong first impression with prospective clients, and supporting the sales team with accurate data and well-structured proposals. The right candidate is self-driven, curious, and eager to learn, with a strong interest in corporate travel and technology-powered service.

Key Responsibilities

Lead Qualification and Pipeline Development

• Conduct initial outreach to inbound and outbound prospects, including calls, emails, and LinkedIn engagement
• Hold discovery meetings to understand prospect needs and determine fit
• Qualify opportunities based on defined criteria and schedule follow-up meetings for the Sales Executive
• Maintain a healthy pipeline of active prospects through consistent and proactive engagement

CRM Management

• Ensure all lead and account information in the CRM is accurate, complete, and up to date
• Track activities, status changes, and next steps to maintain clear visibility for the broader sales team
• Support reporting efforts by maintaining clean data and following established CRM processes

RFP Writing and Proposal Support

• Draft high-quality RFP responses that clearly communicate Encore’s value, service model, and capabilities
• Collaborate with internal teams to gather required information for proposal documents
• Maintain a library of standard content that speeds up the RFP creation process
• Assist the Sales Executive in preparing tailored proposals and presentations

Requirements

Required Skills and Experience

• 1 to 3 years of experience in sales development, account coordination, or business development
• Experience in corporate travel, travel management, or a related industry is strongly preferred
• Strong communication skills and a professional presence in writing and in meetings
• Comfortable managing multiple priorities at once with strong attention to detail
• Proficiency with CRM tools, ideally Zoho
• Ability to work independently with a high level of ownership and follow-through

Personal Attributes

• Self-motivated with a strong work ethic
• Driven to learn and continuously improve
• Positive attitude with a collaborative mindset
• Comfortable engaging executives and decision-makers

Benefits

Why Join Encore

You will be part of a growing team that is reshaping modern corporate travel. We combine high-touch service with advanced technology to deliver an unmatched traveler experience. Joining Encore means working with smart, supportive colleagues and having a real impact on company growth.