IT Onsite Techinician

Montreal

Offre publiée le 2025-12-17

Hemmersbach GmbH & Co. KG

Enthuse customers and provide best experience through best in class hardware, software and technical support services

Contact us directly if you have any questions about this open job position

  • 2 years of IT experience (or equivalent)
  • Ability to build relationships
  • Experience in OS, Apps and H / W installation and troubleshooting depending on project products

The Onsite Technician is a responsible role based on extensive expert knowledge and experience in direct customer service which is the core of our business. They carry out work for various customers by directly visiting their sites or being permanently assigned to a specific customer at their site and providing relevant technical assistance. They ensure that the delivery of services is in accordance with SLAs and project requirements, that no over-delivery is done and work is logged in appropriate systems. Main responsibilities :

  • Provide technical support onsite to our clients at their location
  • Diagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripherals
  • Install, configure, and maintain hardware and software systems
  • Participate in project rollouts and deployments
  • Maintain accurate records of repairs, inventory, and equipment
  • Communicate effectively with clients, team members, and management
  • Be part of us

    Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place : 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

  • Buddy program
  • Health / Medical insurance
  • Internal career development program
  • International job opportunities
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