Description du Poste

Our client is seeking an Intermediate UX Content Specialist to oversee the creation, maintenance, and removal of content.

Informations Générales

Start Date : -01-05

End Date : -09-25

Location - Laval, QC

Work Mode - Hybrid, must work onsite 2 days per week

Responsabilités

  • Oversee the creation, maintenance, and unpublication of content.
  • Work collaboratively with multiple teams to ensure content is delivered quickly to diverse audiences and through the most effective channels (e.g., newsletter, etc.).
  • Co-develop guidelines to ensure a consistent brand voice and tone.
  • Conduct research to understand the preferences, behaviors, and friction points of target audiences.
  • Create a simplified journey for users to access information efficiently.
  • Oversee the creation, maintenance, and use of content libraries.
  • Develop and write engaging, informative, and intuitive content for various platforms.
  • Participate in testing to ensure content is effective and easy to understand.
  • Create tools and templates to support employee content creation.
  • Train contributors, reviewers, and managers, and offer user experience (UX) guidance.
  • Analyze existing content to identify areas for improvement.
  • Track and analyze content performance to ensure effectiveness.

Must Haves

  • Languages spoken and written: French, English
  • Must have experience in User Experience (UX) and written communications
  • SharePoint