Infrastructure Developer

Job Description

Job Description

About the Infrastructure Developer Position

At Verndale the Infrastructure team is responsible for the technology, security, software and hardware used by all employees. The infrastructure developer will be an integral part of this critical and highly visible team tasked with empowering all employees to perform their jobs in the most efficient and secure way possible. As infrastructure developer, you will also support Verndale's clients, Azure hosting environments, as well as Verndale's 24x7 help desk acting as an escalation point. The qualified candidate must be able to work with limited supervision and participate in on-call rotations as needed.

Responsibilities

• Respond to incoming requests made via web, email, or phone within agreed-upon levels in customer service level agreements.
• Identify and organize tickets and internal initiatives according to priority.
• Update and maintain internal process documentation.
• Configure, maintain and troubleshoot corporate environments and applications to support Verndale's employees and clients.
• Provide technical support and training for colleagues.
• Collaborate with engineering, leadership, and cross-functional team members to meet business goals.
• Participate in on-call rotation and ensure uptime of services.

Qualifications

Ten Great Reasons to Work at Verndale

About Verndale

Verndale is a digital experience agency. purpose-built to help marketing and technology leaders connect the dots of the consumer journey. From our offices in Boston, Los Angeles, Montreal, and Quito, we design and develop digital experiences and enable marketing technologies that bring brands and their customers together.

We know that in order to do great work, you have to make work great. Verndale is committed to always being a company that celebrates diversity, equality and inclusion. We strive to recruit and retain people who are committed to creating the climate of respect that is essential for individual and company success. Verndale's services are built around a core methodology that encompasses Growth Strategy, Experience Design, Technology Enablement, and Experience Optimization.

Learn more about Verndale at

Compensation & Benefits

Verndale is proud of the fun, diverse, and respectful company environment we enjoy on a daily basis. Competitive compensation and comprehensive coverage for medical, dental, life, disability and a 401(k) savings plan are offered to all full-time employees. Ample company paid holidays and personal time off make having a work-life balance possible. For some roles, remote work is a definite possibility; we believe in hiring the best and keeping our own happy and motivated.

Verndale is an Equal Opportunity Employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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