Research Operations Specialist

Overview

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Headquartered in Montreal, Behaviour Interactive is at the forefront of the gaming industry, crafting experiences across PC, console, and mobile platforms. We’re a dynamic, independent studio of over 1200 employees, with studios in Toronto (Behaviour Toronto), Rotterdam (Behaviour Rotterdam) and in the UK (Behaviour UK–North & South). Our day to day revolves around two core business focuses: Services and Original Games. Our Services team collaborates with gaming and entertainment giants like Disney, Sony, Activision, and Nintendo, delivering exceptional work-for-hire development and pioneering immersive location-based entertainment (LBE). Our Original Games unit pushes our creative limits, with our signature IPs, including the iconic Dead by Daylight. Join us and be a part of the future of interactive entertainment!

Behaviour Interactive believes in giving everyone a fair shot. We embrace a diverse and creative environment where everyone is celebrated. We value folks of all ages, sex, ethnicity, colour, ethnic or national origin, religion, sexual orientation, gender identity, civil status, disability, or any other protected characteristics as per applicable law. Behaviour Interactive is committed to a strong player-centric strategy, where understanding and listening to our players is at the heart of everything we do. Our research practice plays a vital role in shaping experiences that resonate globally, and operational excellence is key to making that possible.

Responsibilities

• Coordinate playtest schedules and resources in line with the roadmap.
• Set up and maintain research environments (virtual rooms, builds, equipment).
• Support participants during sessions and troubleshoot issues as needed.
• Maintain and upgrade research equipment and tools (PCs, recording, streaming).
• Manage platforms for panel recruitment and session livestreaming.
• Support documentation and knowledge-sharing across research teams.

Qualifications

• Experience in research operations, including panel management and hardware setup.
• Strong organizational and project coordination skills.
• Effective communicator and collaborator across teams (IT, production, etc.).
• Comfortable working with research platforms and managing participant databases.
• Technically proficient with audio-visual setups and research tools.
• Adaptable and resourceful in dynamic environments.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Research, Analyst, and Information Technology

Industries

• Computer Games

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