Transformation & Communication Senior Analyst

Overview

Transformation & Communication Senior Analyst for the Toronto or Montreal Office. This role focuses on helping organizations transform how they work and how their people experience work, leveraging Mercer’s holistic transformation solutions from culture and organizational design to workforce strategy planning and digital implementation.

Join an experienced team of 25,000 colleagues globally, with 1,000+ focused on transformation around the world.

Responsibilities

• Balance multiple project schedules to meet deadlines
• Project management of small and medium sized projects
• Solicit feedback on work performed and apply insights to future assignments
• Proactively seek opportunities to develop skills and capabilities
• Interpret data and documentation to tell a story and determine client implications related to data
• Design and implement change management plans for digital technology implementations
• Facilitate focus groups and/or stakeholder interviews and draw key themes and insights
• Design and implement performance management programs
• Review, design and implement HR/Talent strategies and supporting initiatives
• Design future state employee value propositions
• Develop organizational and technical competencies
• Review, design and support hybrid work programs to support the future of work

What you need to have

• Minimum 3 years of relevant work experience
• Experience in project management, meeting facilitation and presentation design – using data to tell a story
• Strong analytical skills, both quantitative and qualitative
• Fluency in both English and French
• Flexibility, adaptability and the ability to work under tight deadlines or changing client needs
• Excellent interpersonal, verbal, and written communication skills
• Intellectual curiosity, seeking opportunities to develop new skills
• Superior organizational skills and strong attention to detail

What makes you stand out

• You have a passion for change and solving complex problems
• Completing a bachelor’s degree majoring in HR, psychology, commerce or business
• Consulting, business and/or HR experience preferred

Why join our team

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with applicable legislation, Marsh McLennan will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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