Research Analyst, Partnerships

Overview

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We’re looking for a dynamic and meticulous Research Analyst to join our growing Partnerships team in NoAM Retail. This role is crucial in supporting our Channel Sales Managers by providing the foundational data and insights needed to build and nurture strategic partnerships. You’ll empower our Channel Sales Managers to identify, develop, and grow strategic partnerships that drive new merchants to Lightspeed, uncover ideal partner profiles (IPPs), build targeted hit lists, and collect vital data on what works and what doesn’t to ensure outreach is precise and effective.

What You’ll Be Doing

• Conduct in-depth research to identify and define our Ideal Partner Profile (IPP) within the retail landscape, aligning with strategic goals.
• Develop highly targeted hit lists of prospective partners for Channel Sales Managers, leveraging various research tools and databases.
• Gather and analyze data on partnership effectiveness, including lead generation, conversion rates, and overall ROI, to inform future strategies.
• Track industry trends, competitor activities, and market shifts to identify new partnership opportunities and potential challenges.
• Support Channel Sales Managers by providing relevant company information, contact details, and insights prior to outreach.
• Maintain and update a comprehensive database of partner information, ensuring data accuracy and accessibility.
• Collaborate with Channel Sales Managers to understand research needs and provide actionable insights.
• Prepare reports and presentations summarizing research findings and key recommendations for senior management.
• Contribute to special projects and partner call lists, including proactive outbound calling to qualify leads.

What You’ll Need To Bring

Benefits

Fuel your growth. Find your people. At Lightspeed, your growth is our priority with continuous learning opportunities, global mobility, and benefits designed to support you—all within a driven, diverse and inclusive team.

To all recruitment agencies : Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is an equal opportunity employer committed to an inclusive and barrier-free workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to From Here?

Mutually beneficial opportunities start here : we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world, check out our career page.

Lightspeed is building communities through commerce, and we welcome candidates from all backgrounds and lived experiences. We were founded in 2005 in Montreal and are committed to inclusion from the beginning.

About Lightspeed

Lightspeed powers businesses with a cloud commerce platform that helps merchants innovate, scale, and deliver exceptional customer experiences. Founded in Montréal, Lightspeed is dual-listed on NYSE and TSX and serves across North America, Europe, and Asia Pacific in over 100 countries.

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