UX Designer, Brand Creative

Overview

Lightspeed is seeking a UX Designer to join our Brand Creative team. Here, you’ll play a vital role in shaping how we communicate our value proposition to high-GTV retailers and restaurateurs across the web. Based in Montreal, this role partners with Brand, Dev, Growth and Product Marketing teams to design compelling, conversion-driven digital experiences across our marketing channels.

You bring a strategic mindset, a strong grasp of UX fundamentals, and a passion for bridging business objectives with user needs. You’ll contribute to a globally distributed UX Design team that’s evolving how we think, design, test and deliver digital experiences for performance and brand affinity. This is a high-impact, high-visibility role focused on creating thoughtful, scalable user experiences on Lightspeed’s most important marketing surfaces, especially the website and lifecycle touch points.

What you’ll be doing

• Lead the UX execution of digital projects across the homepage, product verticals, landing pages, and lifecycle marketing.
• Translate marketing briefs into elegant, scalable UX solutions with measurable business impact.
• Own wireframes, flows, and UX patterns that form the foundation of our digital marketing experience.
• Think like a system designer : contribute to and extend our modular component library with reusability, scalability and performance in mind.
• Design & Execution
• Deliver presentation-ready design concepts that show strategic depth and executional polish.
• Confidently balance brand constraints, business goals, and UX best practices.
• Ensure consistency and scalability through design systems and documentation.
• Apply CRO and A / B testing insights into ongoing UX improvements and design rationale.
• Collaborate closely with developers, marketers, and brand designers to shape the user experience through a brand and performance lens.
• Identify opportunities to improve lead conversion through UX enhancements, customer journey audits, and cross-channel experience alignment.
• Advocate for user needs while also delivering against roadmap goals.
• Maintain a high standard in design documentation and archive management.
• Present design work and UX strategy clearly to non-design stakeholders.
• Advocate for the design team in meetings and contribute to process improvement.
• Build strong relationships with cross-functional peers and managers from Brand, WebDev, Marketing, Product & Growth.
• Lead meetings and creative discussions when required, inspiring and motivating the team.
• Determine goals and objectives of design briefs and provide feedback and guidance to stakeholders.
• Help shape how UX collaborates inside the marketing org and how we scale this function globally.
• Contribute to building a positive, inclusive, and high-performing global UX culture.

What you need to bring

What’s in it for you?

Come live the Lightspeed experience...

and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry :

Lightspeed is an equal opportunity employer. We are committed to creating an inclusive and barrier-free workplace. Accommodations are available on request for candidates taking part in the selection process.

Where to from here?

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. For a glimpse into our world check out our career page here.

Who we are

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the NYSE and TSX. With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Please share your design portfolio link with us (including password if required) – we can’t wait to see your creativity in action!

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