Spécialiste bilingue, services patients (contrat) / Bilingual Patient Services Specialist (contract)

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary

The Bilingual Patient Service Specialist (12-month) is an integral part of the Patient Services team, responsible for the coordination and delivery of services related to the patient support programs offered by McKesson Specialty. The role involves interactions with patients, insurance companies, pharmacies, physicians, and other healthcare professionals (HCPs) to explore and obtain coverage for prescribed medications, as well as managing patient cases.

Specific Responsibilities

• Enroll patients in the Patient Support Program in a timely manner.
• Coordinate with patients, insurers, and physicians regarding documentation needed for maximum reimbursement, exploring options with all public and private insurers, and escalating to the employer as needed.
• Conduct financial assessments of patient eligibility based on program guidelines.
• Respond to general inquiries via phone based on provided program information.
• Coordinate with specialty and retail pharmacies to ensure patient access to treatments.
• Monitor patient files proactively to ensure timely reimbursements and financial aid renewals.
• Process supporting documents for patient care, including infusion reports, lab results, and co-pay information.
• Record and report adverse events according to pharmaceutical manufacturer requirements.

General Responsibilities

Key Competencies

We offer a competitive total rewards package based on performance, experience, and other factors. For more information on benefits, click here .

Pay Range

45,000 - $75,000

Equal Opportunity Employer

McKesson is committed to diversity and inclusion. For more details, visit our EEO page .

Join us at McKesson!

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