Production support

Overview

Production support role at J&M Group focused on supporting the RDJ accounting Middleware for Data Validation and transformation and the nightly batch processing on an on-call basis.

Responsibilities

• Provide production support for the "RDJ" accounting Middleware for data validation and transformation
• Support the nightly batch on an on-call basis
• Investigate and resolve technical issues, incidents or processing anomalies occurring in the batch
• Provide responses and required explanations for user inquiries related to accounting anomalies
• Perform analysis for enhancements and new accounting mappings to be developed
• Provide estimates for development and testing efforts
• Prepare technical design and technical specification documents as required
• Coordinate with team members supporting the general ledger and financial data repository to test new banking products and accounting schemes
• Maintain the current status of all assigned requests in Jira and manage change requests for the application
• Update the team leader and management on all assignments in daily scrum calls
• Adhere to client policies and mandatory training requirements in a timely manner
• Intermediate skills for SQL and PL/SQL for Oracle Database
• Intermediate Linux scripting skills to troubleshoot failed batch jobs and programs
• Experience with Pro
• C and C batch programming
• Basic knowledge of batch support tools like Control-M or Job Scheduler
• Ability to learn an account rules designer application using a proprietary DML

Qualifications

• Basic knowledge of accounting, including Ledgers, Balance Sheet and off-balance-sheet accounts, and P&L Accounts
• Experience in the banking or financial services industry
• Documentation skills for developments, implementation release plans, and run books updates

Seniority level

• Entry level

Employment type

• Contract

Job function

• Management and Manufacturing

Industries

• IT Services and IT Consulting

J-18808-Ljbffr