Commerce Functional Lead

We Are :

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; commerce and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: Accenture Song

There will never be a typical day at Accenture Song, but that’s why people love it here. The opportunities to make a difference while working on exciting client initiatives are limitless in this ever-changing space.

You Are :

Do clients rely on your impressive ability to define and implement innovative commerce solutions that transform their ability to acquire and engage customers? Or perhaps you’ve become the go-to thought leader for eCommerce and commerce platforms? If driving the business and functional requirements of large-scale projects fits squarely within your digital wheelhouse, Accenture may be the perfect place to build your career.

The Work :

• Plans and performs analysis of commerce activities and/or functions and guides the subsequent design and implementation or improvement of existing commerce applications.
• Offers suggestions and recommendations during commerce solution design and execution phase from a functional perspective to ensure business intent is understood by the project team.
• Serves as the bridge/translator between the business team and technical resources during development and implementation to ensure that requirements and dependencies are well understood.
• Provides insights and recommendations around best practices and drives client team for optimal decision making across global digital strategy and governance.
• General understanding of the overall Application Architecture.
• Outlines pros and cons to solutions and showcases a forward-thinking approach for both short-term and long-term business use cases.
• Provides oversight across Analytics setup and configuration.
• Drives framework to ultimately interface and integrate with Third Party applications.
• Helps to identify technical feasibility of requirements while calling out gaps and raising issues accordingly.
• Shows deep understanding and knowledge in Agile development as well as in User Story/Backlog management.
• Leads and contributes to the definition of commerce governance procedures and business requirements, functional designs, and workflows for creating, managing and publishing a buying experience like no other.
• Assists with business process redesign, roadmap planning, and identifying touch points through multi-channel applications.
• Mentors and coaches team members by sharing perspective and knowledge of Commerce Management initiatives and maintaining open dialogue with colleagues and clients.
• Supports the development of strong client relationships by building trust, rapport and strong working relationships with key sponsors, stakeholders, and team members.

Here’s what you need :

• 5+ years of full lifecycle implementation experience using various SDLC methodologies.
• 3+ years of experience in tactical deployment or re-launch of Adobe, Salesforce or Shopify Commerce applications.
• 3+ years of experience leading functional discussions and scoping decisions based on best practices for implementing Commerce applications and proven knowledge of Composable and Headless commerce techniques.
• A minimum of a high school diploma or GED is required for this position.

Bonus points if :

• The ability to communicate written and verbally in French is a plus.
• Experience eliciting high-level business requirements and creating detailed functional specs as well as other documentation like requirement traceability matrices, workflow diagrams and use-cases.
• Experience working with interactive designers to fulfill UI/UX designs in parallel with Front End (UI) and Back End developers to build solutions.
• Experience with multi-lingual and multichannel implementations.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™. Join Accenture to work at the heart of change.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.