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Contributes to the management of material, time and human resources within the framework of IT projects in order to achieve the targeted objectives within the defined time and budget conditions. Analyzes the feasibility and timeliness of the project, define action plans and milestones, coordinate project teams, etc. May cover one or more of the information technology specialties such as technical support, networks, management systems, IT security, etc.
As a high-level professional, offer solutions for improving or optimizing processes, programs and work methods. Contributes to the resolution of complex problems, requiring a comprehensive and in-depth analysis and understanding of all variables. Collaborates with various internal and external stakeholders. Contributes to the knowledge transfer through functional support and coaching of less experienced employees on the team.
DUTIES AND RESPONSIBILITIES :
- Analyze internal requests.
- Assist in creating, monitoring and closing projects according to the standards in place.
- Lead various enhancement, automation and improvement projects for IT systems and business processes.
- Use technical experience to "challenge" partners and technicians in addition to suggesting possible solutions.
- Create documentation and draft procedures.
- Transfer of well-documented files to operations.
QUALIFICATIONS :
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Information Technology
Industries
IT Services and IT Consulting
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