Dispatch - White Glove Services

Dispatch Customer Service

Location : St Laurent

Industry : Transport - White Glove Services

A well-respected and niche transportation company that specializes in white-glove shipments such as fine arts, medical, electrical, and more, is seeking a talented individual to handle customer service and dispatching. This person will have several different tasks as part of the ongoing day-to-day measures.

Apply Now!

[email protected]

[email protected]

Advantages

• Located in Ville St Laurent
• Hours between 7am and 5pm (flexible)
• Salary based on experience, between 60,000 - 65,000 negotiable
• Free parking on site
• Insurance package 80% coverage
• Room for growth and advancement, salary revisions
• Yearly bonuses

Responsibilities

• Provide top-notch customer service to all clients
• Coordinate any shipment requests for high-value shipments
• Validate and coordinate delivery status / ETAs, ensure orders are on track, tracking / tracing the crews throughout the day
• Organize work orders into routes – keeping in mind service areas, timed calls, number of stops, freight dimensions / weights, etc.
• Ensure all of the paperwork is accurate and up to date, such as manifests for current shipment or future shipments
• Constant communication with drivers and crews to stay on top of delivery statuses
• Ensure orders have been planned for the next day
• Follow up on any emails requiring a response by customers, CS, management, etc.
• And all other related tasks.

Qualifications

• Minimum 3 years experience in transportation
• Experience in white-glove-service shipments is preferred
• Fluent in French and English
• Experience with high-value shipments
• A self-starter individual who is motivated
• A problem solver
• Organizational and time management skills are important to be successful

Summary

Focusing on the transport & logistics industry, we are here to help you find the right job in this field. We invite you to reach out to Melissa Cumetti or Patrick Pepin :

[email protected]

[email protected]

Call us at 514-695-9585

Add us on LinkedIn :

• https://www.linkedin.com/in/melissa-cumetti/
• https://linkedin.com/in/patrick-pepin-319b451a8

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase equity, diversity, and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention, and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible); and members of visible minorities, racialized groups, and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.