Scrum Master - Project Manager

About the role

Our growing team is looking for a Scrum Master / Project Manager!

What you'll do here:

Planning and Organization:

• Support the Product Owner in prioritizing tasks as needed.
• Assist the Product Owner in creating and maintaining a healthy product backlog.
• Support and assist the squad in problem-solving.
• Organize and facilitate the necessary meetings (retro, scrum, demo, etc.).
• Collaborate with the Product Owner, Project Manager, and development teams to define sprint content and delivery priorities.
• Provide feedback on resources to the direct supervisor and Project Manager.
• Identify team's training and expertise needs.

Governance and Promotion of Best Practices:

• Ensure compliance with standards and methods of Intact Financial Corporation at all times.
• Conduct monitoring and improvements of practices.
• Act as an Agile Coach for the squad.
• Collaborate with the squad to establish an effective and appropriate working mode.
• Adequately support squads on agile best practices to maximize their efficiency and achieve their goals.
• Be an expert in agile methodologies and practices.

Facilitation of Ceremonies:

• Master communication techniques and know how to use them contextuellement (validation, reformulation, feedback, visualization) both in face-to-face and virtual meetings.
• Help the team remove obstacles.
• Effectively lead meetings and presentations, even in difficult situations.
• Use strategies to overcome deadlocks and work in uncertainty contexts.
• Ensure proactive and effective communication at all levels.
• Ensure team mobilization.
• Facilitate various agile ceremonies.
• Negotiate with the Product Owner the right mix of technical stories versus business stories.
• Act as a servant leader for the squad and facilitate planning, retrospectives, and process adaptation to ensure quality of squads/solutions.
• Protect the team from external disturbances and ensure it focuses on sprint goals/commitments.

Continuous Improvement Plan:

• Guide the team in improving its effectiveness and autonomy to create a high-performance environment.
• Work to establish a culture of continuous improvement within the squad to strengthen collaboration, engagement, performance, and communication.
• Guide the team towards self-organization.

Delivery Management / "Providing Visibility":

• Prepare and follow deployment planning across all environments.
• Ensure daily activity tracking and reporting, including squad velocity and sprint/delivery progress.
• Coordinate dependencies with Scrum Masters of other squads within the same tribe.
• Identify and confirm necessary stakeholders for various deployments.
• Manage bug planning with the Product Owner and Project Manager.
• Ensure support during deployments in environments.

Demonstrate leadership in emergency situations:

• Participate in and/or organize the necessary meetings (CAB, PM IT, scrum, retrospectives, demo, etc.).
• Make the status of work, team velocity, and sprint/delivery progress visible.
• Plan and execute all project aspects within scope, time, budget, and quality limits, in accordance with the Agile framework established for the team or department.
• Ensure the team understands and respects their DOR (Definition Of Ready) and DOD (Definition of Done).

Project Management:

• Effectively manage project delivery with the direction.
• Support the direction in creating dashboards, key performance indicators (KPI), and reports.
• Lead certain transformation initiatives.
• Manage issues, dependencies, and obstacles in projects.
• Master continuous improvement and processes.

What you bring to the table:

• 5 to 8 years of experience as a dedicated Scrum Master or equivalent experience in Agile product development.
• Recognized Scrum Master certification or equivalent.
• Experience in project management.
• Strong skills and knowledge in facilitation, situational awareness, conflict resolution, continuous improvement, empowerment, and transparency.
• Knowledge of Atlassian tools suite, such as Jira and Confluence, Clarity PPM, an asset.
• Demonstrated leadership.
• Initiative minded.
• Technological curiosity.
• Team collaboration.
• Excellent problem-solving skills.
• Bilingualism (French and English) – No Canadian work experience required however must be eligible to work in Canada.

LI-Hybrid

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success.
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased.
• An extensive flex pension and benefits package, with access to virtual healthcare.
• Flexible work arrangements.
• Possibility to purchase up to 5 extra days off per year.
• An annual wellness account that promotes an active and healthy lifestyle.
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
• Inspiring leaders and colleagues who will lift you up and help you grow.
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.