IT Superintendant

Description du poste

The Windfall Project, owned by Gold Fields, is located in northern Québec. By joining our passionate team, committed to creating lasting value beyond mining, you will have the opportunity to contribute to the construction and startup of a world-class mining project, one of the most ambitious in recent decades. Gold Fields is a globally diversified gold producer with operations in Australia, South Africa, Ghana, Peru, Canada, and Chile. At Gold Fields, we are committed to achieving an inclusive workforce and recognize that the diverse talent of our people will ultimately determine our growth, performance, and success.

This role offers the opportunity to lead high-impact initiatives, collaborate with experts, and contribute to our growth in Québec. You will thrive in a dynamic environment where challenges and an exceptional workplace will support your professional growth.

Join the Windfall adventure!

Responsabilités

Reporting to the IT & Finances Consultant, the IT Superintendent will:

• Supervise IT activities at various sites, providing advice and technical support.
• Ensure proper operation of the company's IT equipment, requiring frequent visits to all offices and mining sites.

Devoirs et Responsabilités

• Engage with managers across the business.
• Deploy IT infrastructure following group standards.
• Coordinate with vendors and procure IT, networking, and telephony services.
• Ensure compliance with policies and procedures.
• Align operational activities with the strategic objectives of the Windfall project.
• Ensure health and safety policies are followed by team members.
• Manage work schedules for IT technicians.
• Conduct performance appraisals for staff.
• Oversee the support team for all IT infrastructure.
• Coordinate with subcontractors on-site work related to IT installations.
• Manage new contractor IT needs upon arrival.
• Lead special IT projects, such as electronic key systems.
• Assist with IT security management and employee training.
• Provide support for Microsoft applications and operating systems.
• Maintain documentation, logs, and records for IT hardware, software, and licenses.
• Serve as ServiceNow owner for Windfall, ensuring service delivery.
• Communicate with users about incident progress and system changes.
• Perform other relevant tasks to support the IT Superintendent role.

Qualifications

• Diploma of Collegial Studies in Computer Science.
• At least five years of experience in a similar role.
• Valid Class 5 driver’s license.
• Bilingual in French and English is preferred, as communication with English-speaking suppliers and consultants is required.

Compétences Techniques

• Strong understanding of Microsoft Exchange, operating systems, business applications, printing, and networking.
• Ability to diagnose and resolve technical issues.
• Resource matching skills for technical problems.
• Knowledge of key IT services support.
• Understanding of support tools and technology use in IT service delivery.

Compétences de Base

• Leadership skills to supervise IT staff.
• Ability to engage with vendors and manage contracts.
• Excellent interpersonal, communication, and customer care skills.
• Ability to work under pressure and multitask.
• Adaptability to a fast-changing environment.
• Team-oriented with strong relationship-building skills.
• Willingness to travel to remote mine sites.

Please note that the masculine form used in this document refers to both men and women. The masculine gender is used without discrimination and solely for simplicity.

In accordance with Law 25, Windfall Mining Group will use your contact information solely for recruitment purposes and may share your data with third parties under confidentiality agreements, as permitted by law.

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