UX Writer

Job Title :

UX Writer (French Bilingual)

Location :

Montreal, QC (Hybrid Onsite)

Duration :

12+ Months

Description :

What will you work on? The designer will be working on the company’s online banking app experience, mainly tackling payment-related features. This means we :

• Help clients execute their day-to-day banking activities
• Deliver new/improved features to facilitate our client’s banking

Main responsibilities :

• Work within the squad (Interaction Designer, Visual Designer, Content Designer, Design Research and Manager), to research and identify the client’s problem
• Create and evaluate potential solutions
• Create, test and translate the content
• Support cross-functional partners: product managers, project managers, business analysts, developers and quality assurance teams while designing and building the solution

Capabilities :

• Deep knowledge of the design process
• Excellent synthesis skills to deliver messages efficiently
• The ability to create content that increases client engagement
• Strong collaboration skills
• A curious, strategic, and analytical mindset
• A natural leader self-starter with solid time management and presentation skills
• Experience designing content-first and comfort working on multiple projects
• Ability to translate and adapt our messages for our French clients
• Interest in developing other design skills

Future State of Success :

• Has adapted relatively quickly to our ways of working (3 months)
• Has extensive knowledge of the design system and approach to content
• Fully collaborates with the immediate teams on a daily basis
• Is self-motivated, self-sufficient, understands well how to be successful in a larger team environment and with multiple cross-functional partners
• Can identify opportunities for improvement within the team and contributes enthusiastically

Must Have Skills :

• Content experience in digital product (UX writing)
• Demonstrated ability to edit to the main client message
• Experience working in Agile project management environments
• Understanding of Interaction design, Visual Design
• Experience writing in both French and English

Nice To Have Skills :

• Interaction & Visual Design Experience
• Experience with usability research (focus on content)
• Has worked with large design teams and multiple stakeholders (Product / Business / Technical partners)
• Figma, Confluence, Jira experience
• Has worked on content strategy projects

Soft Skills :

• Strong communication and presentation skills
• Collaboration with other designers and cross-functional team members
• Managing stakeholders and building relationships
• Experience in facilitating workshops is a nice to have.

Mindlance is an equal-opportunity employer. We are committed to inclusive, equitable, barrier-free recruitment and selection processes, and a work environment. We will be happy to work with applicants requesting accommodation at any stage of the hiring process. Mindlance Consulting Inc. (AP-2303285) is a licensed temporary staffing agency in the province of Quebec.

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