Gestionnaire de production / Production Manager

Production Manager

As a part of its agreements with its various clients, Procom is currently seeking a Production Manager for a company in the investment sector. Our client is located in Montréal.

Job details – Production Manager

Key responsibilities for this position include:

• Monitor and respond to user-reported issues as well as infrastructure alerts promptly and professionally; ensure issues are tracked through to resolution;
• Ensure efficient incident management, ensuring accurate communication to impacted groups and timely resolution;
• Facilitate root cause investigations and manage the implementation of corrective and preventative measures;
• Manage coverage during North America, Asia and Europe market hours, including weekend pre-open ready-for-business checks. Proactively identify and respond promptly to failures;
• Partner with development teams to drive stability, operational excellence, and a culture of efficiency;
• Ensure team knowledge is current and forward-looking;
• Respond to regulatory and compliance issues with urgency;
• Liaise with external technology vendors and exchanges to coordinate changes and resolve connectivity and market data issues;
• Review, execute, and verify production changes in strict accordance with procedures defined in change documents;
• Take an active role in planned technology events, i.e. business continuity tests, ensuring recovery procedures are accurate and complete;
• Leverage tools and resources available within the firm to simplify, automate, or eliminate inefficiencies.

Mandatory Skills – Production Manager

• Strategic mindset with specific focus on tooling, automation, and efficiency;
• Able to troubleshoot, problem solver, analytical;
• Proficiency with Linux;
• Proficiency with Databases;
• Strong scripting skills, like Perl, Python, or UNIX shell;
• Network diagnostic skills and experience with networks and real-time messaging technologies (multicast, TCP / IP, UDP, SNMP);
• Excellent spoken and written English communication skills.

Assignment Length

12-month contract – renewable. Start date Immediately. Reference number 309051.