Business Development Representative

Montreal

Offre publiée le 2025-05-19

DHL Express

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Position : Business Development Representative

Location : Lachine, QC

DHL Express is a global logistics company founded in 1969 in San Francisco, California. Since then, we have grown to become one of the largest and most recognizable logistics companies in the world, with a presence in over 220 countries and territories. Our commitment to sustainability has earned recognition as a leader in the logistics industry, with initiatives such as our GoGreen program aimed at reducing the environmental impact of shipping operations.

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

Start YOUR career with DHL today!

About The Role

You’ll start by :

  • Using our CRM system to qualify prospects by telephone, email, online platforms - Canada-wide B2B sales, no limits on industry
  • Promoting DHL Express services to new and existing clients
  • Acting as the customer’s point of contact to ensure all queries or issues are dealt with appropriately
  • Coordinating with different departments on lead initiatives
  • Working with supervisor on a regular basis for feedback opportunities

Then you’ll have the opportunity to :

  • Re-activate, onboard, and manage small-sized business accounts where companies use DHL Express services 3-6 times a year
  • Identify opportunities for growth and use of DHL Express services on a more frequent basis, collaborating with our different sales channels
  • Utilize our commercial tools to maximize revenue growth
  • Practice pipeline management to set up new businesses within DHL Express
  • Provide outstanding customer service in English and French, ensuring clear and effective communication and understanding of customer inquiries, concerns, and requests across Canada.
  • Our Investment in You

  • Professional development and career advancement opportunities within DHL; including 1 : 1 coaching and an Individual Development Plan
  • Training to become a ‘Certified International Specialist’ and a
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