Embed Canada Operations Specialist (Dome Productions)

Job Description

Job Description

Role Title : Embed Canada Operations Specialist (Dome Productions)

Compensation Range : $60K Canadian Dollar, Annual

Reports To : International Operations Manager

Ready to turn your passion into a career? Do you dream of working in a dynamic and fast-paced logistics environment, supporting major events in sports, music, fine art, and film? Want the chance to collaborate with some of the biggest names in entertainment, media, and global events? Look no further! We’re looking for talented and passionate individuals like you to join our logistics team.

Global Critical Logistics, an award-winning global leader within the entertainment and luxury import / export logistics industry providing unrivaled experience and expertise for live events, touring, sports, luxury auto and art freight forwarding. Our teams serve as the premier freight forwarders handling some of the world’s biggest concerts, festivals, and sporting events for many high-profile clients across the music & sports industries to make the greatest shows and events possible across the world.

At our company, we believe that our people are our greatest asset. As a Operations Specialist you will play a crucial role in an environment where our employees excel and feel valued. Join us in creating unforgettable experiences and driving success in a fast-paced, exciting industry. Apply today and be a part of a team that values teamwork, innovation, diversity, and excellence.

This Associate would be key to a top-shelf client, work at the client’s location, and will provide superior logistic, administrative and accounting support to the client with daily monitoring and client shipping support. The Specialist coordinates and manages the end-to-end import / export processes, ensuring timely movement of a client’s goods across different countries and regions, while providing exceptional customer service in promptly and professionally addressing client's inquires and concerns. Manages relationships with international carriers, negotiates rates and secures optimal shipping options for clients. Collaborates with various departments, including finance and customer service, to ensure seamless operations.

Join us in creating unforgettable experiences and driving success in a fast-paced, exciting industry. Apply today and be a part of a logistics team that values teamwork, innovation, diversity, and excellence.

Location : Dome Productions, Toronto, Ontario, Canada

Job Type : Full-time in office

Work Schedule : Normal weekday (Monday-Friday) hours with possible 24 / 7 availability (late night / weekend) as required : Compensation time available and adjusted for after-hours / weekend activity.

Experience : Entry level (recent college graduates welcome to apply)

Key Responsibilities :

• Monitor shipping activity in SOS Global Express’ shipping program(s).
• Ensure routing is in place and subsequent moves are executed in a timely / linear manner. Verify w / Operations (Ops), Agents & Carriers regarding elements missing or not matching. Follow up thru Proof of Delivery (POD) status. Alert Ops / Customer Service (CS) / Management to any / all perceived discrepancies in real time.
• Review pickups, deliveries, transfers, freight searches, operations.
• Missing / damaged freight : Work with management / escalation / Ops / CS in efforts to locate missing client freight.
• SOS-Agent / Carrier relationship management for the client and update Ops / Management on evaluations & future changes / additions / adjustments as needed.
• Assigns proper general ledger account coding.
• Review submitted invoices and confirm supporting documentation, correct G / L coding, and appropriate approval prior to entering invoice into accounts payable system for payment.
• Conduct independent research, follow-up, and resolution of PO / variance / matching / receiving issues.
• Assists in year-end audits and ad hoc projects as required.
• Assures that invoices are paid timely to receive all appropriate early payment discounts.
• Comply with all applicable laws / regulations, as well as company policies / procedures.
• Verify vendor accounts by reconciling monthly statements and related transactions.
• Protect organization's value by keeping information confidential.
• Perform filing and other duties as assigned
• On the client’s behalf, communicate with managers, and techs via phone, text, and email.
• Communicate work orders and observe workflow progress on shop to ensure work is completed to specified requirements in a timely manner.
• Any other duties as assigned

Qualifications :

2+ years’ experience working freight forwarding : Air Freight (AF) Expeditor & / or Air Courier environment. AF, expedited ground, LTL ground, vendor / agent / carrier management / interaction.

Don't meet every single requirement? We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

What GCL Will Offer You :

A growing logistics firm backed by an award-winning global parent company within the entertainment and luxury import / export logistics industry providing unrivaled experience and expertise for live events, touring, sports, luxury auto and art freight forwarding. Our teams serve as the premier freight forwarders handling some of the world’s biggest concerts, festivals, and sporting events for many high-profile clients across the music & sports industries to make the greatest shows and events possible across the world.

Work with some of the most well-known and successful companies in the world. Your work will make an impact and be appreciated by others.

Benefits & Perks That Rock!

GCL is committed to the full inclusion of all qualified individuals. As part of this commitment, GCL will ensure that persons with disabilities are provided with reasonable accommodation for the hiring process. If reasonable accommodation is needed, please contact al GCL provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. In addition to federal law requirements, GCL complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GCL expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status .