Information Technology Support Consultant
TALTEK | TALENT in TECHNOLOGY
Montreal
Offre publiée le 2025-05-17
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MONTREAL|HYBRID|BILINGUAL
EXIGENCES
TALTEK is looking to fill the following position for one of its clients :
IT Support Consultant : Ticketing System Selection
MONTREAL|HYBRID|BILINGUAL
JOB SUMMARY
Seeking an experienced IT Support Consultant to assist in the selection and implementation of a new ticketing system. This role requires a professional with superior presentation and planning skills to execute and deliver the project and report findings to the C-suite.
RESPONSIBILITIES
Assessment and Analysis :
- Evaluate current ticketing system and identify areas for improvement.
- Conduct comprehensive needs assessments with IT support teams and stakeholders.
- Research and compare various ticketing systems to determine the best fit for the organization.
Project Planning and Execution :
Stakeholder Communication :
Documentation and Reporting :
REQUIREMENTS
ABOUT TALTEK
TALTEK is an information technology placement and consulting firm. At TALTEK, we are committed to offering the best level of service to both our clients and candidates. Our approach is human and our values are transparency, integrity and respect.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Information Technology and Analyst
Industries
IT Services and IT Consulting and Security and Investigations
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