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Temporaire à temps plein

Offre publiée le 2026-10-24

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Analyse de données Figma GA4 +7 autres

Détails du poste

  • Lieu de travail : Montreal (Hybride)
  • Type de poste : Temporaire à temps plein

Our client has an immediate requirement for a Senior UX Designer to lead UX research and journey mapping focused on improving complex digital experiences.

This is a hands-on senior practitioner role focused on understanding user behaviour, analyzing digital journeys, identifying pain points and opportunities, and translating research into clear recommendations for future content, design and implementation.

  • 6-month full-time contract
  • Calgary preferred; remote considered
  • Travel may be required

Must Have

  • 7+ years of professional experience in UX Design, UX Research, Service Design or Experience Design
  • Strong experience leading UX research and end-to-end journey mapping initiatives
  • Strong knowledge of research methods including interviews, surveys, usability testing and task-based research
  • 3+ years of hands-on experience with GA4 and web analytics, analyzing user behaviour, pathways, entry points and drop-offs
  • Experience working within complex digital ecosystems involving multiple websites, business units and stakeholder groups
  • Strong workshop facilitation and stakeholder engagement skills, including working with senior leadership
  • Strong ability to synthesize qualitative and quantitative research into clear findings, journey maps and recommendations

Nice to Have

  • Experience in higher education, government or another public-sector environment
  • Experience with content strategy, information architecture or content design
  • Experience working within large, decentralized organizations with multiple content owners
  • Experience with Figma, FigJam, Miro or similar UX and collaboration tools

Responsibilties

  • Review existing research, analytics, user flows and documentation to establish a current-state understanding
  • Analyze user behaviour and digital pathways using GA4 and other web analytics
  • Plan and conduct qualitative and quantitative UX research
  • Develop end-to-end journey maps identifying behaviours, information needs, touchpoints, pain points and opportunities
  • Facilitate workshops and interviews with cross-functional teams, subject matter experts and senior stakeholders
  • Translate research and analytics into clear findings, presentations and actionable recommendations
  • Identify opportunities to improve content, navigation, functionality and transitions across digital experiences

Offre publiée le 2026-10-24