Connexion

Permanent à temps plein

Offre publiée le 2026-09-05

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Gestion des risques Analyse de données Gestion de priorités +8 autres

Détails du poste

  • Lieu de travail : Montreal (Hybride)
  • Type de poste : Permanent à temps plein

Description du poste

Job Description
IT Service management - Servicenow, Incident, SharePoint and Teams

Hybrid: 3 days a week in office

Location: Montreal

Responsabilités

  • Strong knowledge of IT Service Management (ITSM) practices, including Incident, Problem, Change and Service Management.
  • Experience working with ServiceNow or comparable enterprise ITSM platform.
  • Strong analytical and critical thinking skills with experience analyzing operational, service or performance data.
  • Experience developing dashboards, KPIs, reports and management-level operational highlights.
  • Proficiency with Power BI and Excel or comparable business intelligence and analytics tools.
  • Strong project coordination, organizational and stakeholder management capabilities.
  • Ability to work effectively across technical risk, control, audit and business teams.
  • Strong written and verbal communication skills, including the ability to present complex information clearly and to senior stakeholders.
  • Ability to manage competing priorities and drive initiatives across multiple teams.
  • Experience with Microsoft 365 collaboration tools such as SharePoint and Teams.

Offre publiée le 2026-09-05