Détails du poste
- Lieu de travail : Montreal
- Type de poste : Permanent à temps plein
Description du poste
Our Technology & Product Development teams transform bold ideas into immersive, world-class solutions. From VR/AR solutions to cutting-edge flight simulation, you’ll work alongside brilliant minds in a rewarding and supportive environment with opportunities to learn and grow every day. With a career that blends flexibility, creativity, and impact, you’ll play a vital role in driving next-generation tech solutions for the moments that matter most.
At CAE, our Technology & Product Development team is dedicated to shaping the future with immersive systems and pioneering technologies that elevate safety and readiness worldwide. From VR/AR solutions to cutting-edge flight simulation, you’ll work alongside brilliant minds in a rewarding and supportive environment with opportunities to learn and grow every day. Simply put, you’re empowered to tackle challenges with a team that embraces bold ideas and a commitment to safety and excellence on a global scale. With a career that blends flexibility, creativity, and impact, you’ll play a vital role in an innovative and collaborative team, driving next-generation tech solutions for the moments that matter most.
Responsabilités clés
- Define and maintain CMDB governance framework, policies, and standards
- Ensure accuracy, completeness, and integrity of Configuration Item (CI) data
- Establish and enforce data quality KPIs and accountability across IT teams
- Drive operational performance of CMDB and ITOM practices against defined targets
- Monitor and remediate data quality issues and inconsistencies
- Manage and optimize ServiceNow ITOM capabilities (Discovery, Service Mapping, Event Management)
- Drive automation of CI population and updates through integrations and discovery tools
- Lead Service Mapping and ensure alignment with CSDM standards
- Support Incident, Change, and Problem Management with accurate dependency mapping
- Develop dashboards and reports on CMDB health, performance, and coverage
- Lead continual improvement initiatives to increase CMDB and ITOM maturity
- Provide training and guidance to IT teams on CMDB and ITOM best practices
Qualifications minimales
- 4–7 years of experience in IT with a focus on CMDB, Configuration Management, or ITOM
- ServiceNow certifications (ITOM, CMDB)
- Hands-on experience with ServiceNow CMDB and ITOM modules
- Strong knowledge of CMDB data models and CI lifecycle management
Qualifications préférées
- Bachelor’s degree in Computer Science, Information Systems, or related field
- CDSM certification
- Experience with CSDM and Service Mapping
- Understanding of Discovery, Service Mapping, and reconciliation rules
- Strong analytical and data quality management skills
- Experience with reporting tools such as Power BI or ServiceNow dashboards
- Excellent communication and stakeholder management skills
- Ability to drive accountability across cross-functional teams
Ce que nous offrons
- Group Insurance
- Telemedicine
- Employee and Family Assistance Program
- Employee Stock Purchase Plan
- Group RRSP
- CAE Pension Plan/Defined Benefit Plan
- Sabbatical Leave
- Flex Time
- Enhanced Parental Leave
- Flexible and modern working environments
A collaborative workplace
A dynamic and innovative environment
Come share your passion with us!
With over 10,000 employees in more than 35 countries, CAE is a global leader in training for the civil aviation, defence and security, and healthcare markets. To learn more: www.cae.com
À propos de CAE
Type de poste
Regular
Égalité des chances et accommodements
Equal Opportunity & Accommodations
Confidentialité des données
Data Privacy
