E-Commerce Assistant

techaid

Montreal
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Service à la clientèle Soutien administratif Logistique +3 autres

Détails du poste

  • Lieu de travail : Montreal
  • Type de poste : Permanent à temps plein

Our client, a well-known and rapidly growing company in the sales and service of digital equipment, is looking for an E-Commerce Assistant.

  • Review new online orders;
  • Check product and inventory information;
  • Enter, update or correct information in company systems;
  • Follow up on order discrepancies;
  • Assist Customer Service with answering order questions;
  • Check inventory information with the warehouse;
  • Prepare reports and spreadsheets;
  • Escalate issues requiring a decision or system change to the Logistic Coordinator.

Requirements:

  • At least 1 year of experience in administration, e-commerce, customer service, order processing,or operations;
  • Strong computer skills;
  • Basic knowledge of MS Excel;
  • Comfortable learning new software and systems;
  • Asset: Experience with e-commerce, ERP, WMS, or inventory systems;
  • Bilingual (Clients in Ontario).