Systems and Network Administrator

Systems and Network Administrator Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally. Fuze Logistics Services is seeking a systems and Network Administrator with 2–4 years of experience to support and maintain our multi-site IT infrastructure. This role involves managing cloud and on-prem environments, ensuring network reliability, and supporting users across our different office locations. Key Responsibilities - Administer and maintain network infrastructure across 7 offices using Cisco Meraki routers and switches - Monitor network performance, troubleshoot connectivity issues, and ensure uptime across all sites - Manage and support virtual machines hosted with Sherweb and AET Solutions - Maintain and support hybrid identity infrastructure (on-prem Active Directory and Microsoft Entra ID) - Administer Microsoft 365 (user accounts, licensing, Exchange Online, Teams, SharePoint) - Perform routine system maintenance, patching, backups, and upgrades - Provide Tier 3 technical support for escalated end-user issues - Manage user access, permissions, and security policies across systems - Document systems, processes, and configurations - Participate in IT projects, including infrastructure improvements, migrations, and deployments - Support and guide team members and IT users by sharing knowledge and best practices - Contribute to user training initiatives and promote effective use of IT systems and tools - Help prioritize tasks and coordinate activities to ensure efficient team operations Required Qualifications - 2–4 years of experience in systems and/or network administration - Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPNs) - Hands-on experience with Cisco Meraki (or similar platforms) - Experience managing Windows Server environments and Active Directory - Experience with Microsoft 365 administration - Familiarity with hybrid identity environments (Active Directory + Microsoft Entra ID / Azure AD) - Experience with virtualized environments and cloud-hosted infrastructure - Strong troubleshooting and problem-solving skills - Experience with scripting (PowerShell preferred) Assets - Knowledge of backup and disaster recovery solutions - Familiarity with security tools and frameworks - Experience with endpoint management (e.g., Intune or similar tools) - IT certifications (e.g., CCNA, Microsoft, Cisco, CompTIA Network+) Soft Skills - Strong communication and user support skills - Ability to manage multiple priorities across multiple locations - Detail-oriented with strong documentation practices - Proactive mindset with a focus on continuous improvement If you are dynamic person, with interpersonal skills to interact with multiple areas, drive results and deliver, you are the person for this role!