Senior Operational Risk Manager

Senior Operational Risk Manager

Senior Operational Risk Manager

## Division

Risk and Permanent Control

## Department

Operational Risk / Permanent Control

## Reporting Line

Reports to the Head of Operational Risk

## Overview

To support expanding business operations and satisfy regulatory requirements, the organization is seeking a candidate with 10+ years of Operational Risk Management experience in a Corporate and Investment Banking environment. Strong knowledge of Corporate & Investment Banking products and services is required.

Experience with Commercial Banking activities such as Trade Finance, Structured Finance/Secured Lending, and Supply Chain Finance is preferred.

The ideal candidate should demonstrate expertise in:

* Incident analysis and management
* Risk and Control Self-Assessments (RCSAs)
* Key Risk Indicator (KRI) and Key Control Indicator (KCI) reporting
* Project management
* Control testing and design
* Operational Risk governance and committee management

Strong governance, leadership, and stakeholder management capabilities are essential, including:

* Presenting risk assessments to senior leadership
* Leading cross-functional discussions
* Facilitating decision-making forums
* Driving organizational change initiatives

## Primary Responsibilities

The Senior Operational Risk Manager will oversee:

* Monitoring and surveillance of business lines and support functions
* Incident and loss management
* Risk metrics and reporting
* RCSA oversight and challenge
* Action plan tracking
* Governance and committee reporting

The role may also include regional Operational Risk oversight responsibilities across multiple jurisdictions and operational entities.

Depending on background and expertise, familiarity with non-financial risks such as:

* Compliance
* Cybersecurity
* Third-Party Risk Management
* Data Governance / Data Quality

is considered beneficial.

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# Key Responsibilities

## Incident & Loss Management

* Ensure Operational Risk incidents and losses are properly recorded and escalated
* Identify control gaps and ensure remediation actions are implemented
* Maintain accurate and timely reporting

## Metrics & Indicators

* Develop and monitor KRIs and KCIs
* Ensure effectiveness of risk and control measurement frameworks
* Coordinate reporting with global and local stakeholders

## Risk & Control Self-Assessments (RCSA)

* Review and challenge first-line RCSAs
* Ensure key processes, risks, and controls are accurately documented

## Stakeholder Coordination

* Collaborate with:

* First Line of Defense teams
* Market Risk
* Credit Risk
* Compliance
* Internal Audit
* Senior Management

## Governance & Reporting

* Organize and present Operational Risk Committees
* Prepare periodic Internal Control reports
* Support governance forums and management committees

## Regulatory & Audit Management

* Support interactions with regulators and internal audit functions
* Assist with reviews of control issues, vulnerabilities, and operational risk themes

## Methodology & Standards

* Balance global methodology standards with local regulatory expectations

## Control Testing

* Conduct periodic control testing and spot checks
* Report findings through governance channels

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# Qualifications & Skills

* Bachelor’s degree in a related field
* 10+ years of Operational Risk experience
* Strong understanding of Corporate & Investment Banking products and services
* Excellent analytical, communication, organizational, and interpersonal skills
* Strong leadership and presentation capabilities
* Ability to influence stakeholders across multiple levels
* Experience handling regulatory requests and examinations
* Ability to work independently and collaboratively
* Strong prioritization and attention to detail

## Technical Skills

* MS Office Suite
* Advanced Excel
* PowerPoint
* Data visualization tools (, Power BI) preferred

## Languages

* English required
* Additional language skills are considered an asset

## Additional Information

The organization offers:

* Competitive benefits
* Flexible/hybrid work environment
* Collaborative team culture
* Exposure to senior leadership
* Strong internal control and governance environment

Source:

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