Senior Manager, Business Intelligence & Data Insights

Is this role right for you?

• Collaborate with Finance partners to prepare annual budget and quarterly forecast for Quebec.
• Provide commentary and insight into variances and factors impacting business performance to help executive understand the drivers of variances month/month, quarter/quarter, year/year and versus Plan.
• Partner with corporate functions teams at head office and business lines based in Quebec to conduct reviews of referral tracking processes and identify opportunities for improvement.
• Consolidate referrals tracking and create leadership dashboard and action plan.
• Pro-actively identify ways to improve cross-sell between business units and drive client primacy.
• Partner with business lines and reporting & analytics team to document successes and understand trends / roadblocks to increase cross-sell, in order to suggest mitigation tactics.
• Turn data into insights by identifying new revenue opportunities, reduced costs and improved operational efficiencies.
• Supports the Head of Strategy, Grow QC in the information gathering process and analysis for strategic and tactical projects and ad-hoc requests by Senior management.
• Build and reinforce effective partnerships and collaboration within the Scotia Finance Community and across the Bank.
• Build data visualization dashboards, quarterly initiative status updates, and other Program reporting materials
• Provide insights on market share and competitive positioning to support strategic decision-making.
• Conduct strategic analyses looking at the organization’s internal and external environment, including market trends, competition and customer needs to identify opportunities and threats
• Investigate and resolve financial data-related issues, working with technical Finance teams to implement fixes.
• Develop new data feedback tools and leverage existing ones to gain insights on trends and impact of initiatives (NPS, surveys, data, etc.).
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Do you have the skills that will enable you to succeed in this role?

• Bachelor’s or Master’s degree in business, finance, data science or related field
• 8+ years of relevant experience.
• Good verbal and written communication skills are essential, in French and English.
• Strategically influence multiple stakeholder groups by fostering a culture of data-driven decision-making and innovation, and a shared ambition to deliver growth in Quebec.
• Expert knowledge of data analytics and project management notions, acquired through a combination of theoretical training and practical experience.
• Excellent mastery of Excel and Power Point and Proficiency in data visualization tools (e.g., Tableau, Power BI).
• Effective strategic thinking, design, delivery capabilities, organizational know-how and influencing are critical for success for this role.
• Experience in a complex matrix-operating organization and highly regulated industry as well as good knowledge of Banking / Wealth Management products and services is desirable.

Please note that this role is based in our Downtown Montreal office.

In addition to French, the successful candidate must also have sufficient knowledge of English, as the work involves interacting and collaborating regularly with groups and individuals based in Toronto, as well as constantly interacting with other people, including clients, who speak English, locally and elsewhere.