client success manager

Description du poste

• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week
• Education: Bachelor's degree
• Experience: 5 years or more

Work setting

Management Software company

Tâches

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Establish or implement policies and procedures for staff
• Recruit and hire staff
• Plan schedules, goals and objectives
• Coaching
• Analyze and interpret data
• Liaise with departmental and corporate officials and with other organizations and associations
• Liaise with management, engineers and other trades
• Help with scheduling and workflow
• Implement communication strategies and programs

Supervision

• 1 to 2 people
• 3-4 people

Connaissances en informatique et technologie

Communication software

Domaine d’expérience

Strategic planning

Expérience en vente

Software

Sécurité et prévention

Criminal record check

Conditions de travail et capacités physiques

• Attention to detail
• Fast-paced environment

Outils/équipement fournis

Cellular phone

Aptitudes personnelles

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Reliability
• Team player
• Collaborative Leadership

Questions de sélection

• Are you authorized to work in Canada?
• Are you available to start on the date listed in the job posting?
• Are you willing to relocate for this position?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?
• Do you meet the language requirements listed in the job posting?

Avantages sociaux

• Dental plan
• Health care plan
• Vision care benefits

Avantages financiers

• Group insurance benefits

Autres avantages

• On-site amenities
• Subsidised public transportation
• Team building opportunities