Controls Integrator

Position Purpose


The Automation Engineer is a senior technical role within Achieve, responsible for delivering highly skilled automation and systems integration support while serving as a local technical owner for clients and operators in Canada.

This role blends mechanical and controls expertise, hands-on problem solving, and client-facing

responsibility. The Automation Engineer is expected to operate as a practical technical resource — capable of stepping into complex environments, diagnosing issues, and personally executing solutions across automation, mechanical, and control systems.

This is a new role, and as such the candidate has a unique opportunity to help craft this position further.



Essential Responsibilities / Accountabilities


Local Client Support & Relationship Management

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  Serve as the primary technical point of contact for Montreal-based and Canadian clients

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  Provide on-site and remote support with full ownership of issue resolution

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  Build and maintain trusted relationships with client technical and operational teams

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  Act as a calm, capable technical presence in time-critical or high-pressure environments

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  Coordinate internally to ensure effective support from engineering, software, and project teams

Automation & Systems Integration (Mechanical + Controls)

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  Integrate, commission, troubleshoot, and modify automation systems in live and production environments

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  Work fluidly across controls, mechanical, electrical, and software teams

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  Most important will be the Interactives and software teams working out of the Montreal office.

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  Step in wherever required to move work forward, regardless of discipline boundary

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  Navigator Automation platform experience is required, including configuration, troubleshooting and operating.

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  Prior experience deploying automation systems using Navigator in production environments is strongly preferred

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  Produce system documentation, diagrams, and operational guides as needed

Montreal Technical Operations

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  Oversee day-to-day technical operation of the Montreal black box and production environments

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  Manage technical scheduling, readiness, and configuration of shared spaces

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  Maintain equipment storage, inventory, and documentation

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  Ensure system reliability through testing, preventive maintenance, and troubleshooting

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  Adapt environments to support concurrent projects, R&D, and client activity

Canadian Field Integration Support

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  Provide on-site automation and integration support to interactive venues across North America and Canada

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  Support commissioning, upgrades, troubleshooting, and handover activities

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  Provide secondary support to Touring and cruise ship projects as required

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  Represent TAIT independently and professionally in field environments

Quality Assurance & Engineering Support

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  Configure real-world hardware/software environments to support engineering and QA testing

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  Support third-party hardware integration and validation

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  Provide structured feedback to engineering teams based on field experience

Competencies & Behaviors

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  Strong practical problem-solving mindset

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  Comfortable working across mechanical and controls disciplines

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  Calm and effective in live or client-critical environments

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  Clear and confident communicator

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  Proactive, adaptable, and self-directed

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  Strong sense of ownership and accountability

Qualifications & Experience

Education

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  High School Diploma or GED required

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  Technical, engineering or entertainment education preferred

Experience

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  7+ years in automation, controls, or technical integration roles within entertainment or live environments

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  Demonstrated experience working hands-on with both mechanical and control systems

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  Navigator Automation platform experience required

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  Client-facing experience in high-expectation environments

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  Willingness to travel within Canada as required

Physical Demands


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is required to frequently walk, bend, climb, push, pull, twist, squat, stoop, and kneel each day. Specific requirements are:

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  Must be able to stand for extended periods of time

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  Must be able to lift or move 70 lbs. with or without assistance.

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  Must be able to pull or push 140 lbs

Work conditions of the role are:


Work conditions may involve moderate exposure to unusual elements such as dirt, dust, fumes, unpleasant odors, and/or loud noises

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  Work environment involves some exposure to hazards or physical risks which require following basic safety precautions

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  Must be able to wear and properly utilize appropriate personal protective equipment (PPE) to work within or visit areas where required. This includes, safety glasses, reflective vest, ear plugs, steel toed shoes, and other PPE as required by the location

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  On-call or after-hours support as required

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  Work in live entertainment, production, and technical environments

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