Embedded Software Developer

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

A Strategic Role at the Heart of Logistics

Intelcom is seeking an Embedded Systems Engineer to join our IT Ops Lab team. In this role, you’ll help build the next generation of our sorting technologies by designing, testing, integrating, and supporting Linux-based systems, many of which are connected IoT devices. You'll apply best engineering practices and contribute to projects that improve how our company operates. Our engineers are also encouraged to think creatively, spot areas where we can do things better, and help drive innovation across the organization.

We need someone who thrives in a fast-paced, collaborative, and multidisciplinary environment. You’ll work with different teams and stakeholders across the company, so strong communication and adaptability are key. We're looking for someone curious and eager to learn—someone who’s excited to explore new technologies and help us stay ahead of the curve, as we push technology forward.

Key Responsibilities:

• Embedded Software Design & Development:
  • Develop, test, troubleshoot, and maintain software that bridges the gap between mechanical, electrical, firmware, software, and cloud infrastructure.
  • Design Linux-based embedded software in C#, interfacing with printers, Bluetooth hardware, cameras, micro-services, and UI.
  • Build low-level systems in C++ for microcontrollers, integrating sensors, actuators, lights, and other hardware components. Optimize for memory, power, and processing constraints.
  • Apply cybersecurity best practices, contributing to secure boot and firmware update processes.
• Infrastructure & DevOps:
  • Configure and bring up new hardware platforms; provision and deploy embedded applications on physical devices.
  • Ship and install IoT devices across stations; monitor device health using logging and remote access tools.
  • Perform remote updates and maintenance as needed.
  • Maintain Git version control and adhere to good development workflows and practices (CI/CD, Agile/Scrum).
• R&D, Architecture & Requirements Gathering:
  • Analyze sorting operations and map station processes to digital systems.
  • Design scalable, error-proof architectures within existing infrastructure constraints.
  • Explore new ideas and develop proof-of-concepts; write business cases for promising innovations.
  • Create user stories, manage backlog, and prioritize development tasks.
• Operations Support:
  • Provide technical support for operations across 100+ stations in Canada, the Netherlands, and Australia.
  • Respond promptly to station issues with L1, L2, and L3 support.
  • Develop operational manuals, troubleshooting guides, and training materials.
• Documentation & Communication:
  • Produce detailed technical documentation for code, APIs, and system architecture.
  • Collaborate with cross-functional teams including software, electrical, and mechanical engineers, business analysts, and product owners.
  • Communicate technical concepts clearly to non-technical stakeholders.

What Will Help You Succeed:

• Bachelor’s degree in Software, Computer, or Robotics Engineering (or equivalent).
• 3–5 years of experience in embedded systems development and maintenance.
• Thorough understanding of Clean Code principles.
• High desire to learn and grow every day.
• Autonomous, but still a team player.
• Commitment to quality over quantity.

Why Join Us?

At Intelcom | Dragonfly, you’ll thrive in a flexible and stimulating environment, surrounded by passionate talent. You’ll also enjoy a wide range of benefits:

• On-site gym with a personal trainer
• Employer-provided lunch of your choice
• Comprehensive group insurance
• Group RRSP plan
• Care & Well-Being Activities
• Partial reimbursement for public transportation
• Employee Assistance Program

…and much more.

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward guided by strong values: collaboration, innovation, excellence, and responsibility.

We embrace diversity, ensure equity, and foster a true sense of belonging.

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.