Delegated Management Advisor

Position Description:

The candidate will act as the payroll management lead for clients of the payroll service center who have chosen this option. The incumbent is responsible for completing all phases related to payroll processing for the company. They are also responsible for confirming client needs to ensure customer satisfaction.

Your future duties and responsibilities:

• Perform complete payroll management for the client
• Enter necessary data for setting up new employee files and other information related to employee compensation
• Compile and summarize payroll data for management reporting purposes
• Execute predefined imports and exports
• Produce, analyze, and interpret payroll reports
• Occasionally work outside normal hours to meet client needs
• Provide phone support and follow up on requests (e.g., creation, modification of earnings/deductions, special reports, payment stops, special payroll, etc.)
• Make changes to company records and follow up
• Keep payroll processing procedures up to date for assigned clients
• Guide clients on current payroll legislation
• Support clients in using various modules and payroll-related options
• Work closely with team members and other departments
• Stay informed about changes affecting our solutions

Required qualifications to be successful in this role:

• College diploma in administration, accounting, or a related field, or any other combination of education and relevant experience
• Minimum of four years of experience in payroll
• Ability to work under pressure and meet deadlines
• Strong analytical, synthesis, and planning skills
• Good priority management
• Teamwork skills and strong communication abilities
• Organizational skills; strong customer service orientation
• Ability to manage stress
• Knowledge of various payroll solutions
• Experience with import/export files (an asset)
• Knowledge of group insurance management (an asset)
• Knowledge of accounting principles
• Proficiency in Microsoft® Excel (intermediate) and Microsoft® Access (an asset)
• Excellent command of French, both spoken and written (essential)
• Canadian Payroll Association (CPA) S.C.P. certification (an asset)

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $60 –$ . This role is an existing vacancy.

Skills:

• French
• Analytical Thinking
• Customer Service & Support