Events Expert

Description de Poste

About Rennaï

Rennaï is a fast-growing retail beauty and modern self-care brand on a mission to make 360° self-care simple, inspiring, and accessible. Our retail ecosystem combines curated global beauty products with personalized wellness services that nurture the mind, body, and soul.

Responsibilities

Event Planning & Execution

• Coordinate all in-store events, including pop-up activations, brand-partner events, and elevated experiences
• Serve as the primary in-store point of contact for all event stakeholders (sales team, Operations, Visual Merchandising, Brand Reps, external partners)
• Ensure store readiness for each event, including setup, materials, equipment, F&B needs, guest experience, and post-event wrap-up
• Maintain accountability for event execution quality and outcomes
• Support brand partners and internal teams throughout event execution

Information Management & Cross-Functional Coordination

• Centralize incoming event information from multiple sources and translate it into clear action plans
• Maintain structured documentation, trackers, calendars, and event tools
• Communicate effectively with internal teams to ensure alignment, clarity, and consistency
• Ensure adherence to brand and merchandising standards during event setup

Process Improvement & Operational Excellence

• Identify and propose improvements to event workflows, tools, communication processes, and store practices
• Drive consistency and scale by simplifying processes and templates
• Support store leadership by providing insights, feedback, and recommendations for better event outcomes

Hands-On Operational Support

• Participate in physical setup and takedown of events
• Safely lift, carry, or move items (up to 30lbs) such as boxes, chairs, tables, signage, or décor
• Assist with small ladder tasks, visual placement, or minor on-floor adjustments

Skills And Experience You Will Need

• Strong organizational and information-management skills (multitasking, prioritizing, attention to detail)
• Ability to synthesize information into actionable, clear plans
• Excellent communication skills with both internal teams and external partners
• High level of accountability and ownership over event results
• Strong problem-solving skills and a solution-oriented mindset
• Adaptable to a fast-paced luxury retail environment
• Comfortable working retail hours, including weekends
• Previous experience in events, retail, beauty, hospitality, or related environments
• Hands-on operational experience in event execution
• Experience coordinating F&B vendors or hospitality partners
• Proficiency in basic Microsoft Office tools (Word, Excel, PowerPoint, Outlook)
• Basic visual sensitivity and respect for merchandising standards
• Ability to safely lift up to 30lbs

30-day Milestones

• Complete onboarding and learn end-to-end processes
• Meet internal teams and brand/partner stakeholders
• Understand and articulate Rennaï’s three tiers of events

60-day Milestones

• Demonstrate increased independence in role
• Own 360° preparation and execution for assigned events

90-day Milestones

• Implement simplified and standardized event processes
• Provide ongoing feedback to store leadership to optimize event expectations and results