Senior IT Architect

We are looking for an experienced IT Architect to join our Managed Services team. This person will play a key role in designing, optimizing, and evolving our clients’ technological environments. The Architect will act as a technical reference for both internal teams and clients, combining expertise, rigor, and a strong customer‑oriented mindset.

This position is ideal for someone who is resourceful, collaborative, and proactive, with an excellent understanding of cloud environments and operations within a managed services context.

Main Responsibilities

• Design and optimize complete IT architectures (servers, virtualization, cloud, network) tailored to client needs.
• Administer, maintain, and optimize SQL Server databases.
• Manage and oversee Windows Server and Linux environments.
• Administer and optimize a Citrix infrastructure (Virtual Apps & Desktops): security, profiles, policies, monitoring, and performance optimization.
• Manage virtualized environments (VMware / Hyper‑V / XenServer).
• Define and maintain backup, disaster recovery, and business continuity strategies (DRP/BCP).
• Actively participate in migration and modernization projects (cloud or hybrid).
• Ensure the security, stability, and performance of client systems.
• Act as a subject‑matter expert for internal IT teams, providing guidance in diagnostics, planning, and high‑level support.
• Produce and maintain technical and architectural documentation.
• Work closely with support and account management teams to ensure an excellent client experience.

Qualifications

• At least 5 years of hands‑on experience working in a managed services environment.
• Bachelor’s degree in Information Technology or equivalent experience.
• 10 years of relevant experience in IT infrastructure.
• Strong understanding of managed services operating models (MSP, DaaS, IaaS, etc.).
• Proficiency with the following environments:
  • SQL Server
  • Citrix Virtual Apps & Desktops
  • Windows Server, Active Directory, DNS, DHCP, GPO
  • Linux (RHEL / Debian / Ubuntu)
  • SAN/NAS storage
  • Backup solutions (Veeam or equivalent)
  • Cloud (Azure, AWS, or GCP)
  • Virtualization (VMware / Hyper‑V / Proxmox)
  • Strong communication, leadership, and teamwork skills.
• Excellent problem‑solving abilities and collaborative mindset.
• Strong customer service orientation and attention to quality.
• Bilingual (French / English), both spoken and written.

Assets

• Technical certifications: Citrix CCA‑V / CCP‑V, Microsoft, Azure, AWS, VMware, RHCE, ITIL.
• Experience in cybersecurity and network administration.
• Knowledge of automation (PowerShell, Bash, Python)
• Experience in an MSP or IT integrator environment.

Working conditions

Highly competitive salary

Generous vacation policy

Flexible leave days

Additional holidays during the festive season

Training sessions in the South

Collective RRSP (Retirement Savings Plan)

Sports allowance

Cell phone and internet allowance

Public transit allowance

Access to a telemedicine platform